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Washist provides an affordable and convenient service that
alleviates the chore of laundry. Currently operating at Yaba in
Lagos.
We are recruiting to fill the position of:
Job Title: Customer Care Representative
Location: Lagos
Job Description
- You will manage the day to day stream of emails, phone
calls, text messages, or anything that comes your way while
troubleshooting and maintaining happiness across the board.
- We are looking someone who first and foremost love solving
other people’s problems. You must also have strong written and
oral communication skills, a team first attitude and a desire
to grow with the company.
Responsibilities
Your responsibilities will include:
- Respond to inbound calls, texts and emails from customers,
vendors etc.
- Manage Washist’s social media presence.
- Be a passionate Washist representative.
- Go above and beyond to ensure satisfaction and delight for
customers.
- Work with team to improve product and customer
experience.
Qualifications/Requirements
- Candidates with experience in a laundry and dry cleaning
outfit will be strongly considered.
- Minimum OND/HND.
- 1+ year(s) of related experience is a plus.
Job Title: Operations Associate
Location: Lagos
Job Description
- We are looking for someone who first and foremost loves
solving other peoples problems.
- You must also have strong coordination and people
management skills, written and oral communication skills, a
team first attitude and a desire to grow with the company.
Your responsibilities will include:
- Manage scheduling of pickup and drop off of laundry
- Manage the workers at the laundry facility
- Create and revise systems and procedures for operating
practices, record keeping systems, control and personnel
requirements
- Maintain safe and clean work environment by educating and
directing personnel on the use of all control points,
equipment, and resources
- Assign detailed responsibilities and supervise team to
ensure timely delivery of high quality results
- Ensure timely, high quality and cost effective laundry
service is maintained always.
- Liaise with relevant departments in ensuring that all
logistics, materials and other requirements are available
- Ensure smooth operation of all equipment
- Monitor service standards and ensure strict adherence to
quality control standards.
Qualifications/Requirements
- Candidates with experience in a laundry and dry cleaning
outfit will be strongly considered.
- Minimum OND/HND.
- 1+ year(s) of related experience is a plus.
Remuneration
Compensation will be attractive salary and an invaluable
experience at an exciting and innovative new company.
How to Apply
Interested and qualified candidates should send their
applications and CV’s to: jobs@washist.com
Application Deadline 6th March,
2015