Vodacom Business is a vibrant place to work and we offer
great career paths for motivated and skilled individuals with
specific experience in the following fields:
Sales
Account Management and Customer Support
Engineering, Networking and Project Management
Commercial Managers
Finance, Billing and Legal
Information Technology
Marketing and Product Management
As a candidate, you will need to demonstrate your
experience, qualifications and a passion for
telecommunications. We also look for people who share our
positive and progressive
Vodacom Business is an international company with its
head office based in Johannesburg, South Africa and operations
in the 12 other African countries, including Nigeria, Kenya and
Cameroon. With customers in 40 African countries and spread
throughout the world and European offices in London, Paris and
Brussels, some travel could be a requirement.
Please email your CV to
"mailto:careersng@vodacom.com">careersng@vodacom.com and
tell us why your talents are a good match for our
opportunities.
Job Title: EHoD, Operations
Department: Operations
Reporting to: Managing Director
Job type: Full-time
Employment type: Permanent
Location: Lagos
Closing date: 31st May 2015
Key roles/Qualifications
A Bachelor’s Degree, supplemented with additional
professional qualification from an accredited college or
university in management, business administration or a
closely related field. Various vendor certifications
needed.
Minimum of Ten years of professional experience in
telecoms sector. At least five years should be at senior
management level of a very large, multi-function, and
multi-funded organization. An effective legislative relation
is desirable
Project management frame work (PMI, PRINCE2).
Thorough knowledge of principles, methods and practices
of managing large networks in a telecom environment system
with multiple vendors and diverse equipment. General
understanding of applicable legal and regulatory
requirements. Must possess extensive knowledge of management
and supervisory principles and practices and sound judgment
and significant leadership skills. Well-developed
verbal and written communication skills and the ability to
persuade and work cooperative with divergent groups is also
required.
Principal Accountabilities/Objectives
Provide effective leadership to implement and extend
the Vodacom MPLS network into Nigeria and handoff into
London. This includes a quality improvement process
throughout the business and service areas, focusing on
systems/process and new product development
Lead a high performing team of regional staff to align
with strategies.
Prepare and submit an annual operational budget to the
MD and the EHoD of finance for review and approval. Manage
effectively within this budget, and report accurately and
progress made and any challenges encountered.
Participate in the preparation of operating and capital
budgets, acquisition of material according to approved budget
and company processes.
Formulate policies; manage day-to-day operations; and
plans the use of materials and employees.
Under general direction, provide senior leadership to
subordinate managers and supervisors with responsibility for
operations and support of our network.
Manage day-to-day operations of the Network operations
team, Engineering department, Customer contact center,
Service management department, Internal IT and Field
Operations teams.
This Field Operations position is further responsible
for the management and supervision of Local and regional
offices and infrastructure.
This position is further responsible for service
delivery and Project Management within VBN. This will include
the seamless management and hand-off of opportunities between
BDG, Solutions architects for installation.
Formulate policies for BCM.
Manage the cost of sale and CAPEX relating to the
operations of the business.
Responsibilities include network operations,
interpretive and customer services, and maintaining
infrastructure and equipment. Significant involvement
in overall network strategic planning and management to the
network. Maintains comprehensive relations with various
legislative, governmental, special interest, community and
nonprofit organizations.
Ensure co-operation and teamwork exist between the
Regional Operations Offices, the Network Operations Centre
and other Area support personnel to achieve the earliest and
most effective implementation and restoration of
services.
Visit and inspect all Vodacom Nigeria location to
maintain governance.
Develop good internal control system to monitor and
control diesel delivery and storage and other company
consumables involved in the maintenance of Vodacom occupied
premises.
Generate all operations department reports that have
relation with organizational goals and objectives.
Ensure compliance with all regulatory and statutory
requirements.
Other duties as assigned by the Managing
Director.
Overall responsibility for the implementation,
direction, and leadership of the care and operations of our
extensive and expanding network.
Skills
Business Development Strategy
Leadership ability
Integrity
Communication skills
Ability to work in a multicultural Environment
Ability to manage a team through Influence
Communications &
Relationships
The EHOD report directly to the Managing
Director. He will work closely with members of
the Management team and have regular contact with a number of
internal and external stakeholders. These include but are not
limited to:
EHOD Business Development
EHOD Legal
EHOD Finance
Team members
Customers
Suppliers
How to Apply
Should you meet the above requirements,please submit your
CV to careersng@vodacom.com