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Dangote Cement Plc is the biggest quoted ,company in West Africa
and the first Nigerian company listed among Forbes Global 2000
companies. The company currently has several cement production
plants in Nigeria in addition to presence in 14 other African
countries.
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Job Title: Customer Service Personnel (Ref:
CSP/01)
Our successful candidates will interact with customers to
provide and process information in response to inquiries,
concerns and requests about products and services.
Would also:
- Attract potential customers by answering product and
service questions; suggesting information about other products
and services.
- Open customer accounts by recording account information.
- Maintain DCP customer records by updating account
information.
- Prepare product or service reports by collecting and
analyzing customer information.
- Contribute to team effort by accomplishing related results
as needed.
- Daily update of information on the website
- Be responsible for attending the live chat on the website
- Resolve product or service problems by clarifying the
customer’s complaint; determining the cause ofthe problem;
selecting and explaining the best solution to solve the
problem; expediting correction or adjustment; following up to
ensure resolution.
- Recommend potential products or services to management by
collecting customer information and analyzing customer needs.
Person Specifications
- Bachelor’s degree in Mass Communications, Business
Administration or relevant discipline.
- Customer service orientation, product knowledge, quality
focus, problem solving, documentation organization, listening,
answering/calling, conflict resolution, Information analysis,
multi-tasking, and computer literacy.
- Market dynamics and business culture
- Minimum of (2) years relevant work experience, with at
least two (2) years as a call center agent role and must master
English and understand Yoruba, Hausa & Igbo. .
- Proficiency in the use of Basic MS Office support tools and
application.
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Job Title: Civil Engineers (Ref: DCP/CE)
As a Civil Engineer with Dangote Cement PIc, you will have
the opportunity to:
- Work with a diverse technical team of incredibly talented
people.
- Apply your knowledge, ideas, experience, and skills to
solve complex engineering challenges.
- Gain expertise in the application of state-of-the-art
industry leading engineering tools and techniques.
- Contribute to a world class organization by utilizing your
personal drive, initiative, creativity. and commitmentto
excellence.
- Experience assignments both within and outside of your
academic background to expose you to all aspects of safety.
environmental-protection, process and mechanical design,
construction, operations, maintenance, surveillance for
offshore & onshore structures, hydrocarbon processing
facilities, drilling, subsurface and reservoir engineering.
Job Responsibilities
- Provide technical support and assistance on product use to
DCP dients.
- In-depth understanding of trends, challenges,
opportunities, regulations and legislations relating to the
cement manufacturing industry.
- Verification of setting of works on the use of DCP product.
- Documentation to ensure quality of DCP product. training
or/and demos.
- Inspect block makers resources with respect to quantity and
quality.
- Review block makers program and progress of work ona
day-to-day basis.
- Any other responsibility which may be authorized by the
Department Head.
- Coordinate all activities of the artisans at the designated
states under your jurisdictions.
- Continuous training of sales officers.
- Coordination of regional demonstrations in various
designated locations and extension of demonstrations on
regional basis to other artisans.
- Taking control and supervision of works in your area of
jurisdiction.
Person Specifications
- Bachelor’s degree in Civil Engineering, plus M.Sc. Civil
Engineering will be an added advantage.
- Must be registered with COREN.
- Three (3) – five (5) years relevant experience and must
understand 3 major languages i.e. Hausa, Igbo and Yoruba.
- Proficiency in the use of MS Office support tools and
AutoCAD.
How to Apply
If you meet the requirements listed for any of these positions
and are interested in making a career with our company, kindly
send in your application using the following MS EXCEL format
below, indicating position applied for as the subject to
careers@dangotecement.com within two weeks of
this publication. Only successful candidates will be contacted.
SURNAME | OTHER NAMES | GENDER | DATE OF BIRTH | STATE OF
ORIGIN | GSM NO. | EMAIL | INSTITUTUION ATTENDED | DISCIPLINE |
QUALIFICATION | PROFESSIONAL QUALIFICATION | YEARS OF
EXPERIENCE | CURRENT EMPLOYER | POSITION APPLIED FOR