Career Opportunity for Field Administration /
Secretarial Banking ICT at
MasterCard in Nigeria 2015
MasterCard (NYSE: MA), www.mastercard.com is a technology
company in the global payments industry. We operate the world’s
fastest payments processing network, connecting consumers,
financial institutions, merchants, governments and businesses
in more than 210 countries and territories. MasterCard’s
products and solutions make everyday commerce activities – such
as shopping, traveling, running a business and managing
finances – easier, more secure and more efficient for everyone.
We are leading the way toward a world beyond cash with the
power to expand connectivity, opportunity, and prosperity for
individuals, businesses, and communities.
Contingent Worker, Customer Fraud Management
Job TypeFull Time
Qualification
Job Field Administration /
Secretarial Banking ICT
Job description
[[Overview]]
• Be a member of a specialized team at MasterCard’s Customer
Fraud Management focusing on providing fraud risk management
services to support MasterCard’s customers within the
Sub-Saharan Africa ( SSA) markets based in Lagos , Nigeria.
• Acts as the primary interface with allocated Customers and
MasterCard internal business managers regarding all matters
regarding to Franchise Integrity Group within Africa with
special focus on SSA market.
[[Role]]
• Represents MasterCard as a member of various committees where
it exist, with significant responsibility for setting fraud
risk mitigation & business strategies, translating
functional vision into goals and providing high-level
leadership and operational management for the division and
related departments.
• Ensure the delivery of the Franchise Integrity customer
focused strategy to increase customer loyalty and improve
customer fraud and compliance performance whilst ensuring
alignment with the overall SSA market strategy
• Provide day to day support to customers and internal business
partners to ensure they remain engaged and supportive and
provide regular on-site fraud review meetings including Fraud
Management Program reviews where appropriate
[[All About You]]
• Have worked at managerial level within a payment card fraud
risk environment and proven experience of successful
development and execution of payment card fraud prevention
strategies, preferably in the Africa markets
• Demonstrate high levels of initiative and confidence working
at all levels up to and including Executive Management level in
highly matrix organizations
• Demonstrate a good overall understanding of MasterCard
payment systems including authorization, clearing and
settlement processes
• Possesses excellent verbal and written communication skills
in English, and an added advantage if also fluent in an African
language with ability to communicate at both business and
technical levels within a multi stakeholder environment
• Possesses strong and effective presentation skills; be
proficient in the use of Microsoft Office applications and
Business Objects based tools
• Be self-motivated, people-centric and results-oriented with
the ability to build and maintain strong positive working
relationships with internal and external customers
• Advantage to have extensive knowledge of MasterCard Security
Policy and Procedures and MasterCard Rules in general from both
an Issuing and Acquiring perspective
• Prior working relationship with law enforcement and
Regulatory bodies is an added advantage.
How To Apply:
Interested and suitably qualified candidates should
"https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Lagos-Nigeria/Contingent-Worker--Customer-Fraud-Management_R-25703"
target="_blank">click here to
apply online.