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VANSO
is a financial technology provider focused on delivering cutting
edge and innovative solutions in Africa. Through our proprietary
payments (MIMO), banking and messaging (VCP) platforms we deliver
highly secure, world class solutions for our clients.
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Job Title: Administrator/Front desk Officer
POSITION SUMMARY
Reporting to the Head of Resources, the role is primarily
responsible for the management of VANSO office facilities and
admin functions. This role will also act as Front Desk
Officer.
The position will be charged but not limited with the following
responsibilities:
- Development of office management manual guide; this will
include administrative, front desk and facilities process and
procedures. This is a live document which will constantly be
updated as the department develops and progresses
- Supervise and monitor cleaning staff.
- Perform clerical duties as required; photocopy, scanning,
filing etc.
- Assist in setting up of office equipment for meetings/
workshops/seminars
- Maintain office files
- Coordinate repairs to office equipment
- Answer all incoming calls and handle caller’s inquiries;
re-direct calls as appropriate and take adequate messages when
required.
- Greet, assist and/or direct visitors and the general
public.
- Incoming and outgoing mail management
- Schedule appointments and manage the appointment diary.
- Co-ordinate refreshments during meetings, workshops and
seminars
- Procurement of and monitoring stock level of office
materials, stationeries etc. This include being in charge of
handling requisition request from staff for items
- Ensure the office vicinity is clean at all times.
- Develop an office contacts database which will be regularly
updated and relationships well maintained.
- Participate in ad-hoc projects and performs other
activities as assigned.
REQUIREMENTS
- HND/OND or equivalent in Business Administration , Public
Administration, Public Policy or other such relevant fields
- Minimum 1- 3 years in administration, Customer Service and
facilities management.
- Excellent use of MS Office Applications such as Microsoft
Word, Microsoft Excel and Microsoft Access
- Articulate, cordial, hospitable and pleasant personality
- Good telephone etiquette
- Good people management and interpersonal skills
- Ability to remain calm under pressure, Logical and
Analytical, Integrity, Organized, Accurate and pays attention
to detail
- Ability to work well within a team, towards a shared goal
- Ability to work under pressure, grappling with multiple
tasks.
- Creative in looking for and suggesting improvements
- Ability to convey factual information clearly and
accurately
- Self-motivated
- Excellent Customer care, communication and public relations
skills
How to Apply
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