Stanbic IBTC is an end-to-end
financial services provider. We aim to help you manage and grow
your money by providing relevant information and services. We
commit to help you move from where you are to where you want to
be.
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Job Title: NIB Relationship Manager
Qualification
BA, BSc, HND
Job Field
Banking, Sales, Marketing
Position Description
To execute relevant customer relationship and retention
management strategy towards delivering of both Liability and
Asset budget for the branches under coverage area. To drive the
right sales culture amongst all NIB sales staff and spear head
acquisition strategy of the NIB business of the branch.
"3.95731056564">Key Responsibilities
To engage Companies on a continuous basis for acquisition
opportunities in Personal & Business banking .
To execute robust relationship management techniques that
would ensure optimum customer retention
Identify opportunities in markets, Cooperative Societies,
Associations, Unions and engage market associations and
representatives of these cooperatives, associations for
acquisition.
To coach and guide team of Direct Sales Agents DSAs towards
sales achievement
Relate well with operation staff to ensure minimal
Turn Around Time is achieved on account opening
Ensure that customers are assisted at their place of work
to open accounts, complete applications and collect relevant
document
Key Performance Measures
Delivering on the branches budget
Ability to grow the clientele base of the
branches
Innovative Business Development input through
constructive feedback from the market
Create sales pool for NIB DSAs
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