Ongoing Recruitment at Etisalat Nigeria

Etisalat Nigeria commenced commercial operations on 23 October 2008 with a promise to deliver innovative and quality services in Nigeria. Since then, we have continued to deliver the best possible experience at the most affordable price to our subscribers.

Job Title: Account Manager, Enterprise Sales

Location 
Enugu, Lagos

Job Field
Administration, Secretarial, Sales, Marketing

Job Summary       
Please note that you are only permitted to apply to 1 location, as any candidate who applies to multiple locations will be disqualified.
Assist in the achievement of defined corporate sales target in assigned industry, sector and maintain relationships with existing customers.          

Principal Functions       
Assist in ensuring adherence to periodic sales plan for assigned sector.
Manage, maintain assigned corporate accounts while ensuring acquisition of new customers and overall achievement of assigned sales targets.
Maintain accurate and up to date sales records/documentation for assigned sector including prospect sheets, customer database and funnel analysis.
Possess detailed technical knowledge of specifications and usage of Etisalat’s product spectrum.
Assist in the identification of new sales prospects in assigned sector, develop periodic prospect list to facilitate customer sourcing and forward to the Manager, Corporate Sales
Ensure sales administrators in assigned sector consistently adhere to standard customer service policies in their interactions with assigned customers.
Process customer orders and follow-up with Distribution personnel to ensure prompt product delivery in line with organisational policies.
Log and address customer complaints; escalate appropriate issues and follow-up with relevant personnel to ensure proper resolution.
Liaise with relevant unit, team, function in carrying out all relevant activities.
Attend team, divisional, departmental meetings as required and assist in the preparation of relevant presentations and proposals.
Provide guidance and manage the performance of subordinates.
Prepare, compile agreed periodic activity and performance reports for the attention of the Manager, Corporate Sales
Perform any other duties as assigned by the Manager, Corporate Sales

Educational Requirements       
First degree or equivalent in a relevant discipline.  
Minimum of 3 to 5 years relevant work experience.

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