MTN Nigeria is part of the MTN Group, Africa’s leading cellular telecommunications company. On May 16, 2001, MTN became the first GSM network to make a call following the globally lauded Nigerian GSM auction conducted by the Nigerian Communications Commission earlier in the year. Thereafter the company launched full commercial operations beginning with Lagos, Abuja and Port Harcourt.
KEY ACCOUNT PARTNER
JOB DESCRIPTION
Maintain a long term relationship with accounts and maximize sales opportunities within them.
Plan an integral role in new business pitches and hold responsibility for the effective onboarding of new clients
Responsible for the development and achievement of sales through the direct sales channel.
Focusing on growing and developing existing clients together with generating new business.
Write business plan for all current and opportunity tender business.
Act as key interface between the customer and all relevant divisions.
Develop timely and accurate forecast (volume and spend) for assigned accounts and revise throughout the year to analyze facts and figure
Identify sales opportunities, networking and fact-finding and calling on and closing new accounts.
Communicate approved retail activities, promotional plans, merchandising and new item authorizations with the retail team to ensure flawless executionSupervise competitor’s performance and activities and implement strategies
Participate in national and regional sales meetings as required.
Ensure excellent customer satisfaction
Maintain and update customer contact records.
Coordinate and develop product presentations.
Evaluate customer complaints and drive corrective actions.
Provide information to customers regarding appropriate policies, procedures and operating practices; as well as competitor activities
JOB CONDITION
Normal MTNN working conditions
May be required to work extended hours
Tool of trade vehicle provided
Work is carried out mostly in the field
A valid driver’s license (Extensive local travel)
Experience & Training
EXPERIENCE:
Four (4) years marketing experience in a fast moving consumer goods (FCMG) environment
Account Management experience and relationship building skills
Knowledge of evolution in the digital space, smartphone trends etc.
Previous experience in account management or territory sales and display an attitude that is key to success.
Experience of managing major national accounts at head office level
Highly self-motivated
Training:
Basic GSM
Basic Telecommunication Fundamentals
Internal conferences on telecommunications and consumer trends
Sales Training/ Personal Selling skills
Key Account Management Training
MINIMUM QUALIFICATION
BA, BEd, BEng, BSc, BTech or HND
DUE DATE: 10 September, 2015