Horizia Consulting, a Human Resource Consultancy, positioned to partner with organizations to develop strategic workplaces and increase ROI (returns on investment) in human capital through leading-edge Human Resource Services, High-Impact Training Interventions and innovative Recruitment Services.
Our client, a fast growing Engineering and Automobile firm in Lagos urgently seeks a Client Service/Front Desk Executive to join its vibrant team:
Job Title: Client Service/Front Desk Executive
Job Reference No: HCL-FD/12
Job Location: Lagos
Job Descriptions
The Role:
Our client, a fast growing Engineering and Automobile firm in Lagos urgently seeks a Client Service/Front Desk Executive to join its vibrant team.
The candidate is expected to receive a steady stream of enquiries via various media and in person; and typically must be able to convey in-depth information about the company, its products and services in a clear, concise and professional manner at all times.
Specific Responsibilities
Maintain active records of visitors and first-hand client contactsAnswer all incoming calls, determine purpose of callers and forward business calls to appropriate personnel/departmentAssist in preparing service proposals and collaborate with the company’s internal departments to help improve the quality of services rendered to clients.Works with other departments to resolve problems, facilitate solutions and enhance customer service offerings.Responsible for notifying administration of any required updates of customer records on the organization’s internal database.Provides back-up support to other group members in the performance of job duties as required.Supports/participates in the organization’s Continuous Improvement Program.Job Requirements
HND/B.Sc in any disciplineMaximum of 26 yearsStrong interpersonal and communication skillsAbility to manage time and projects efficiently and be detail orientedStrong judgment and decision-making skillsComputer and IT savvy1-3 Years of experienceHow to Apply
Interested and qualified candidates should click here to apply online
Or
send their comprehensive resume quoting the job reference as the email subject to:recruitment@horiziaconsulting.com
Deadline: 31st December, 2014