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MTN
Nigeria – The leader in telecommunications in Nigeria, and a part
of a diverse community in Africa and the Middle East, our brand
is instantly recognisable. It is through our compelling brand
that we are able to attract the right talents who we carefully
nurture by continuously improving our employment offerings even
beyond reward and recognition.
MTN Nigeria is recruiting to fill the below position:
Job Title: Senior Manager, QoE/QoS Management
Location: Lagos
Department: Network Implementation
Job Description
- Extract value from what we already have through divisional
focused commercial activities such as: divisional business
optimisation projects, contracts review and negotiation,
capital/budget efficiency activities within division, etc.
- Enhance/expand MTN’s role in the larger national and
ecosystem through participation as a thought leader, executing
local CSR projects, involvement in local industry non-ICT
policy & think-tank activities etc.
- Divisional people leadership activities: coaching, staff
development and motivation through intra staff coaching,
employee networks mentorship/support, own division employee
engagement projects, faculty roles, inter/intra talent
mentorship, etc.
- Generic activities necessary for positive business outcomes
such as: supporting recruitment, thought leadership as internal
(interview/disciplinary) panel member, influencing next level
leaders (e.g., at BPR) etc.
- Innovation – identifying and taking advantage of new
business opportunities, e.g., through stimulating new business
opportunities, divisional products launched, division
product/process innovation, structural changes within division,
etc.
- Maintain leadership in the ICT/Digital industry by
influencing state/local legislations & policies,
participating in local level industry think-tanks, building
& extending national B-2-B and similar relationships, etc.
Job Condition
- Normal MTNN working conditions
- May be required to work extended hours
- Office space
- Computer system
- International and National travel
Qualification and Experience
- B.Sc.
- 10 years’ work experience which includes:
- 5 years managerial experience in quality assurance in telco
1.0 and telco 2.0
- Above average knowledge and experience in all all GSM and
MBB service
- Sound understanding of call and data service architecture
and service flow
- Manager track record of 5 years or more; with at least 3
years in relevant sector/ industry
- Worked across diverse cultures and geographies advantageous
- 7 years experience in Network planning, Operations,
Performance or Service quality assurance
Training:
- Service layer management
- Through Understanding of (through professional experience
and training) of 3GPP standards and implementation processes,
including: Universal Mobile Telecommunications Systems (UMTS),
Long Term Evolution (LTE), Code Division Multiple Access
Technology (CMDA) and Worldwide Interoperability for Microwave
Access (WiMax
- Network performance and statistics
- Vendor and experts management
- Customer Experience management
- Network Performance |management
- Ability to translate customer experience into network
indices and vise versa
Method of Application
Interested and qualified candidates should:
"https://careers.mtnonline.com/VacancyDetails.aspx?VacancyID=116"
rel="nofollow" target="_blank">Click here to apply
online
Application deadline 16th March, 2015