Jumia is the largest e-commerce mall in Africa with over
100,000 unique visitors a day, buying everything from Fashion
to Phones.Founded in 2012 in Nigeria, Jumia’s mission is to
revolutionize the concept of shopping by providing customers
with the best online shopping experience.
Position: Regional Manager
East-AIGX
Introduction to the role
As Regional Manager, the main responsibilities will
be to develop and drive the logistical operations of AIG
Express in the South East and South-South regions of Nigeria
through operational and strategic actions. He will directly
hire and manage your operational team.
Your areas of
responsibility include:
• Implement best practice fulfilment processes in the
region
• Recruit and manage the logistic and fulfilment team
• Manage a fleet, 3PL, Negotiate with 3PL
• Drive action plans to serve AIG businesses
includingJumia, Kaymu and Hellofood, etc.
• Deliver measurable results in the region
• Ensure regular reporting of your actions and results
• Manage the team efficiency and cohesion
• Ensuring the smooth fulfillment of the items sold for the
region
• Ensuring the quality of the measurement of selected KPIs
hourly, daily, weekly and monthly
• Scaling the team and the processes to support the growth of
the company
• Managing a team of 60+ people
• Recruiting adequate profiles to join the team
• Constantly improving and maintaining internal process
• Making fast decisions in other to solve daily emergencies
• Producing regular reporting on the Operations performance
• Coordinating with third party service providers
• Coordinating with customer service to ensure optimum
communication to our customers
• Create an unparalleled environment for your team’s
development and happiness
Requirements:
• Strong entrepreneurial skills, leadership and drive
• Impeccable communication skills
• Ability to negotiate and communicate in flawless English
• Ability to work independently and in a team
• Experience in a multinational environment
• Experience or high level of comfort in logistics or
operations
• Experience managing teams or large projects
• Excellent analytical and communication skills
• Capacity to challenge and improve processes
• Demonstrated ability to work in a fast-paced and
competitive environment.
• BSc. Degree (Business Administration, Logistics- supply
chain, Economics, Engineering)
• Advanced degree preferred but not required
Position: B2B PHC – JUMIA
Introduction to the
role
As a B2B associate, you are required to achieve maximum sales
profitability, growth and account penetration within an
assigned market segment by effectively selling the company’s
products to existing and potential customers. As a B2B
associate, you will report directly to the Sales manager and
will be based in Port Harcourt. You will be part of Jumia’s B2B
sales team.
Your areas of responsibility
include:
Promotes, sells, and secures orders
from existing and prospective customers through a
relationship-based approach.
Personally contacts and secures new
business customers.
Presents our services to existing
and potential customers and assists them in selecting those
best suited to their needs.
Establishes, develops and maintains
business relationships with current customers and prospective
customers in the assigned market segment to generate new
business revenue for the organization’s products.
Makes telephone calls and in-person
visits to existing and prospective customers.
Researches sources for developing
prospective customers and for information to determine their
potential.
Develops clear and effective written
quotations for current and prospective customers.
Expedites the resolution for
customer problems and complaints.
Coordinates sales effort with other
departments in the organization.
Analyzes the market’s potential and
determines the value of existing and prospective customer’s
value to the organization.
Identifies advantages and compares
organization’s products for better sales outcome.
Plans and organizes personal sales
strategy.
Qualifications:
Must be able to work both independently and within a
team environment.
Must possess excellent verbal and
written communication.
Effective planning and organization
skills.
High energy and resilience
Above all, you must be ready
to join a team profoundly customer oriented and passionate
about sales.
Must possess 2 years work experience
in the sales or marketing.
Possession of a post-secondary
degree in OND/HND/BSc.
Ability to determine solutions for
customers.
Must be sales driven and
results-orientated.
How to Apply