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Job Title: Relationship Manager, Int’l Org., Public Sector
Group
Qualification
BA, BSc, HND
Job Field
Banking, Sales, Marketing
Main Purpose Of The Job
Owns the client relationship with the bank
Responsible for managing client portfolio, accountable
for total clients revenue and cross selling all the bank’s
products and services
The main focus of the role is to sell the Bank’s products
with a view to ensuring that the best solutions are given to
the client in a value adding way.
Win new IO relationships – the Embassies, Local
& International NGOs, Bi-laterals etc
"25.8927835052">Manages IO client portfolio and client
relationship to maximize cross selling revenues and client
profitability.
Responsible for liaising with Credit Department (if
necessary), providing inputs during credit origination,
evaluation and the execution of credit offers.
Prospecting for new IO clients.
Manages client budget across all products as approved and
also ensuring organic growth through new
transactions.
Liaising with product houses to facilitate new
opportunities for both new and existing Clients.
Manages and Monitors Client account utilization across
asset classes and ensures risk management on all client
accounts.
Providing strategic and tactical planning on client’s
account by preparation and updating of account plans.
Responsible for providing information to all internal
stakeholders as regards the position of clients within the
industry based on client & market knowledge Get acquainted
with key socio-economic indicators within Nigeria &
Globally.
Responsible for managing client service team within the
assigned sector in ensuring optimal products utilization, cross
selling & effective service delivery according to the set
targets.
Review and analyse client’s financials as well as other
relevant reports in order to fully understand the client’s
business and needs.
Support the TB, TSE in the actualization of motivations for
changes in pricing, deferrals and sign off on excesses on
facilities.
Preparation of account plans to project client’s
performance and position within the industry with a view to
further drive business opportunities.
Reports
Preparation of call plans, account plan, call memos and
status reports on all clients Daily, Weekly, Monthly
Preparation of monthly performance report with inputs
from Business Mgt team
Routine monitoring of all arrangement, with client to
optimize outcomes
Problem Solving and Decision Making
Strategic Advisor to the Client
Make informed decisions on the appropriate solutions to
Clients’ needs.
Ability to escalate issues in a timely manner
Should conduct root cause analysis as required.
Planning
Weekly, monthly and Yearly
Decision Making
Should consider factors that are relevant when making
decisions, e.g. socio-economic dynamics, business needs, market
trends.Where decisions will be based on limited information,
the RM should relatively determine amount of risk, is required
to collate and analyze information from a number of
sources
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