Since its creation in 1863, the ICRC’s sole objective has been to ensure protection and assistance for victims of armed conflict and strife. It does so through its direct action around the world, as well as by encouraging the development of international humanitarian law (IHL) and promoting respect for it by governments and all weapon bearers. Its story is about the development of humanitarian action, the Geneva Conventions and the Red Cross and Red Crescent Movement.
The International Committee of the Red Cross (ICRC), Abuja Delegation is looking for a suitable candidate to fill thevacancies below:
ICT HELPDESK TECHNICIAN
Abuja and Sub-delegations
MAIN RESPONSIBILITIES
Provide helpdesk IT support to internal customers, assisting them with hardware, software, network end communications problems by phone, email and/or desk-side support
Monitor and respond quickly and effectively to requests received through the IT helpdesk
Install, test and configure new workstations, peripheral equipment and software
Assist with creating and updating of all documentation relating lCT Service and procedures
Contribute to team meetings and play an active role in the development of the service delivered by the team
Comply with all the organization’s policies end procedures, In particular those relating to the delivery of ICT services and information security
Responsible for the IT stock: ensure stock is in order, organize and control movements of goods IN & OUT maintaining accurate records.
Responsible of the Supply Chain of the IT Department: ensure correct entering of IT Requisition Orders into ICRC databases and process of validation with the different responsible departments
Provide reasonable availability for any out-of-hours activities as required.
REQUIRED QUALIFICATIONS
University Degree in ICT domains (Electronics, Telecommunications, Computer Systems)
3 years’ work experience
Excellent command of written and spoken English
Ability to interpret any situation with accuracy and to present a synthesis of a problem to a collaborator
Capable of assessing situation in the field office and remotely initiate necessary actions
Knowledge of basics of ITIL (incident management)
Additional vocational training in administration, logistics or similar field
General technical skills including knowledge of Microsoft Windows, Microsoft Office suite
Good planning and organizational skills
Strong team player able to work effectively with diverse users
PERSONAL REQUIREMENTS
Strongly motivated by humanitarian work
Ability to work independently, capacity to take initiatives, ability to Integrate changes In a fast paced environment
Good communication skills
Organized, punctual and reliable
Sound ability to apply ICRC rules and working procedures
DRIVER
MAIN RESPONSIBILITIES
Drive 4/4 vehicles to and from various locations to transport goods and people
Carries out driving duties as instructed
Applies strictly internal safety and security rules and national traffic rules
Ensures cleaning/washing, routine maintenance of vehicles and proper fuelling
Ensures at the beginning of each day that equipment on attributed cars is according to the requirement
Load and offload vehicles
REQUIRED QUALIFICATIONS
Secondary educationExcellent knowledge of Maiduguri environment and north east states will be a plus
Driving license of at least 5 years with clean records
Minimum 3 years experience as Driver with good performances and no major accident and driven 30,000 km during that period
Good spoken and written English
Good command of spoken Hausa and Kanuri will be an asset
Capacity to drive 4/4 vehicle and use HF/VHF radios
DESIRED PERSONAL SKILLS:
Strongly motivated by humanitarian work
Flexibility and willingness to work irregular schedules
Reliable and calm person
TO APPLY
Interested and qualified candidates should send their application letter, curriculum vitae and contact details of three referees to:
The HR Manager,
ICRC Delegation Abuja,
No. 31 Pope John Paul II Street,
Maitama,
Abuja.
NOTE
Please clearly Indicate CT Help Desk on the envelope.
Only short-listed candidates will be contacted
DUE DATE: 26 June, 2015