VANSO is a financial technology provider focused on
delivering cutting edge and innovative solutions in Africa.
Through our proprietary payments-MIMO, banking and messaging VCP
platforms we deliver highly secure, world class solutions for our
clients.
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Job Title: Administrator, Front-desk Officer
Job Field
Administration, Secretarial
Position
Summary
Reporting to the Head of Resources, the role is primarily
responsible for the management of VANSO office facilities and
admin functions. This role will also act as Front Desk
Officer.
Development of office management manual guide; this will
include administrative, front desk and facilities process and
procedures. This is a live document which will constantly be
updated as the department develops and progresses
Supervise and monitor cleaning staff.
Perform clerical duties as required; photocopy, scanning,
filing etc.
Assist in setting up of office equipment for meetings,
workshops, seminars
Maintain office files
Coordinate repairs to office equipment
Co-ordinate refreshments during meetings, workshops and
seminars
Procurement of and monitoring stock level of office
materials, stationeries etc. This include being in charge of
handling requisition request from staff for items
Ensure the office vicinity is clean at all
times.
Develop an office contacts database which will be regularly
updated and relationships well maintained.
Answer all incoming calls and handle caller’s inquiries;
re-direct calls as appropriate and take adequate messages when
required.
Greet, assist and direct visitors and the general
public.
Incoming and outgoing mail management
Schedule appointments and manage the appointment
diary.
Participate in ad-hoc projects and performs other
activities as assigned.
Requirement
HND, OND or equivalent in Business Administration ,
Public Administration, Public Policy or other such relevant
fields
Minimum 1- 3 years in administration, Customer Service
and facilities management.
Excellent use of MS Office Applications such as Microsoft
Word, Microsoft Excel and Microsoft Access
Excellent Customer care, communication and public
relations skills
Articulate, cordial, hospitable and pleasant
personality
Good telephone etiquette
Good people management and interpersonal
skills
Ability to remain calm under pressure, Logical and
Analytical, Integrity, Organized, Accurate and pays attention
to detail
Ability to work well within a team, towards a shared
goal
Ability to work under pressure, grappling with multiple
tasks.
Creative in looking for and suggesting
improvements
Ability to convey factual information clearly and
accurately
Self-motivated