Immigration Liaison Assistant Job at The British High Commission (BHC) Lagos

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The

British High Commission (BHC) Lagos has the vacancy below in its

Corporate Services Section:

Job Title: Immigration Liaison Assistant

Location: Lagos

Section: Ralon (Risk & Liaison Overseas Network)

Grade: A2

Vacancy Notice No: 06/15 LOS

Position Type: 12 MONTHS FIXED TERM RENEWABLE CONTRACT

Main Purpose of Job

• The British Deputy High Commission is looking to recruit an
  
  Immigration Liaison Assistant to work in the Risk & Liaison
  
  Overseas Network (RALON) office.
  


• The Unit is part of the Home Office and provides
  
  intelligence and information support to the UK visa operation
  
  as well as being responsible for liaison and training airlines
  
  in Lagos.
  


• The position is for an initial one year contract, and may
  
  be subject to renewal.
  

Roles and Responsibilities

• The successful candidate will undertake a variety of tasks
  
  including researching trends in visa applications, dealing with
  
  passengers referred to the BDHC by airlines and checking
  
  application details against confidential databases. Duties will
  
  include:
  
  • Report writing
    
  
  
  • Creating and maintaining databases
    
  
  
  • Support Visa Services by providing timely information
    
    and intelligence to improve decision making quality.
    
  
  
  • Indentify and research cases that merit further
    
    investigation
    
  
  
  • Provide administrative support to Lagos RALON ILM/O’s
    
    on airport duties
    
  
  
  • Support ILM/O’s when providing training to external
    
    partners
    
  
  
  • Liaising with external partners and analysing
    
    information to identify trends.
    
  
  

Skills / Experience / Qualifications

Essential on arrival:

• Be able to work quickly and accurately often under
  
  pressure.
  


• Have a positive approach to tackling problems.
  


• Willingness to take on new and challenging tasks.
  


• The ability to effectively handle large volumes of
  
  information and identify trends.
  


• Excellent team players – this is an ‘all for one and one
  
  for all’ environment.
  


• To effectively represent RALON, the British High
  
  Commission, and the UK Government as a whole.
  


• Previous experience of working within a visa section or
  
  other office environment is preferable and good keyboard skills
  
  and familiarity with computers and software packages (notably
  
  MS Word, Excel and straightforward databases) is essential for
  
  the role.
  


• Good communication with excellent spoken and written
  
  English.
  


• Computer literacy with accurate typing skills of at least
  
  25 words per minute.
  


• The ability to remain customer focused, polite and
  
  courteous under pressure.
  


• The ability to work quickly and reliably with little
  
  supervision, to regularly meet challenging targets across the
  
  range of duties.
  


• Ability to work well under pressure.
  

Desirable:

• Good working knowledge of MS Access databases would
  
  advantageous
  

Language requirements:

• Language: English
  


• Level of language required: Fluent
  

Key Competences Required for the Job

Seeing the Bigger Picture:

• Seeing the big picture is about having an in-depth
  
  understanding and knowledge of your own work and how your role
  
  fits with and supports organisational objectives and the wider
  
  public needs.
  


• For all staff, it is about focusing your contribution on
  
  the activities which will deliver the greatest value.
  

Making Effective Decisions:

• Effectiveness in this area is about being objective; using
  
  evidence and knowledge to provide accurate, expert and
  
  professional advice.
  


• For all staff, it means showing clarity of thought, setting
  
  priorities, analysing and using evidence to evaluate options
  
  before arriving at well reasoned justifiable decisions.
  

Managing a Quality Service:

• Effectiveness in this area is about being organised to
  
  deliver service objectives and striving to improve the quality
  
  of service, taking account of diverse customer needs and
  
  requirements.
  


• People who are effective plan, organise and manage their
  
  time and activities to deliver a high quality and efficient
  
  service, applying programme and project management approaches
  
  to support service delivery.
  

Leading and Communicating:

• At all levels, effectiveness in this area is about leading
  
  from the front and communicating with clarity, conviction and
  
  enthusiasm.
  


• It’s about supporting principles of fairness of opportunity
  
  for all and a dedication to a diverse range of citizens.
  

Collaborating and Partnering:

• People skilled in this area create and maintain positive
  
  and professional working relationships with a wide range of
  
  people within and outside the Civil Service to help get
  
  business done.
  


• At all levels, it requires working effectively and building
  
  supportive, responsive relationships with colleagues and
  
  stakeholders.
  

Salary

N335, 411.00 Per Month

How to Apply

Selection process for these positions is ‘competency-based’

using the six key competencies detailed above. Applicants will

be required to complete an application form outlining how they

meet the six required competences and a detailed C.V. They

should return this by email to:
Recruitment.Africa@fco.gov.uk

"https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/423003/06-15_LOS_Immigration_Liaison_Assistant_A2.odt"

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information (MS Word)

Note:

• Those who advance in the selection process will be
  
  interviewed based on these competences.
  


• Any suitably qualified member of existing BHC*/DFID/British
  
  Council staff (who currently hold SC clearance) wishing to
  
  submit an application must also seek approval from their line
  
  manager prior to applying
  


• Only electronic applications will be accepted.
  


• You must also enclose a passport sized photograph and a
  
  copy of your passport bio-data page.
  


• Internal applicants should also submit the above, with a
  
  copy of their most recent 24 months of appraisal evidence (i.e.
  
  two full appraisals, or however many abridged appraisals,
  
  minutes etc to make up two years’ worth of evidence) to the
  
  same email address.
  


• All candidates: Please quote in the subject line of your
  
  email, the Vacancy Notice No: 06/15 LOS and
  
  position you are applying for.
  


• Internal candidates and spouses of diplomatic officers:
  
  Please quote in the subject line of your email, the Vacancy
  
  Notice No: 06/15 LOS, and position you are
  
  applying for, and also indicate that you are an internal
  
  candidate or spouse of a diplomatic officer.
  

Application Deadline  1st May,

2015