Job Title: Strategic Account Manager
Department: Enterprise Solutions
Location: Lagos
Job Description:
•Integrate quality management procedures to all business processes within the strategic sales function and their effective deployment on a day-to-day basis.
•Ensure cost-effective sales management for all Enterprise Solutions Strategic Sales accounts in the following areas:
Account Management
Contact Strategy
Account Development Plans (ADP)
C’Level Briefs
Customer satisfaction
•Identify and develop a robust pipeline of prospects within the strategic accountswhich are systematically qualified, managing the decision-making process within the account to ensure sales opportunities are closed
•Create an aggressive sales strategy that grows MTNN’s revenue streams and exceeds individual targets and objectives
•Ensure integrated channel management, supported by appropriate systems such as CRM; use knowledge management to increase the professionalism of account management for allocated strategic accounts.
• Develop compelling business cases for investment within relevant verticals, clearly identifying return on investment and risk
•Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience
•Provide sales performance data to support management decision-making
•Supply relevant decision support and management information data to ensure that sales performance conform to investors’ expectations.
•Ensure full integration of quality management processes within all sales activities for the allocated strategic accounts, ensuring effective deployment on a day-to-day basis
•Learn from examples of success in selling MTN enterprise solutions to one customer and adapt for use with other allocated customers within the horizontal sector
Job Conditions: Standard MTNN working conditions.
Reporting To: ES Senior Manager, Strategic Accounts
Required Skills:
•A degree from a reputable University.
•Masters degree in Business Administration will be an added advantage.
•8 years working experience including:
•Must have Sales Account Management experience of 3 years.
•Greater than five years experience in the enterprise market and sales management in the telecommunications industry.
•Knowledge of functions operations of the Telecommunications industry.
Employment Status :
Permanent
Qualification:
A degree from a reputable University.
This vacancy expires on 12/20/2011
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