PowerHQ, we are an ecofriendly, tech-savvy solution driven online Retail firm based in Lagos, Nigeria. We offer onlinesales of Laptop computers, Mobile Phones, Data Plan Sales and Inverter power products that solve our real power problems.
Due to our expansion and determination to offer uncompromised quality service to our customers we are looking for motivated young graduates who can join us to continue to create value for the customers, themselves and also the company.
We are recruiting to fill the position below:
CUSTOMER SERVICE REPRESENTATIVE AND OPERATIONS EXECUTIVE
RESPONSIBILITIES
Will be the first point of contact with customers on the phone.
Receive and resolve customer’s complaints.
Educate customers about our products and services.
Attend to SMS and BBM communications with customers.
Be friendly at all times when attending to customers.
Work on rotational shift cycles.
DESIRED QUALITIES
Good command of English language; spoken and written
Comfortable with touchscreen phones (Android & Windows)
Friendly outgoing personality
Good analytical instincts and attention to details.
Ability to work in a team
Ability to multitask in a fast paced environment.
Lives close to Ikeja, Lagos.
QUALIFICATION
SSCE/BSc (without NYSC) in any Discipline.
TO APPLY
Interested and qualified candidates should forward their CVs and applications to info@powerhq.com.ng
Note:
Only shortlisted candidates will be contacted.
DUE DATE: 2 August, 2015