Job Title: Waiter
Responsibilities:
Greet and welcome guests entering the restaurant
Must be attentive in welcoming and seating guests.
Must prepare and avail self for briefing to get instructions for the day’s operation.
Must maintain a personal hygiene and grooming before and during service.
To be present at all times in service area during service.
Clear dirty plates, cutlery and glasses as service progresses.
Does crumbing down and maintain general cleanliness of the service area.
Must follow proper procedures for handling guests complaints (i.e. communicate details to supervisor)
Should remained focused and attend to guest’s needs.
Should be service oriented, as a good team member and have a positive attitude toward work and colleagues.
Must have good communication and technical skills for service
Must have a high degree of integrity, trust, respect, professionalism, honesty and care for guests.
Must continuously prepare tables for the next service period.
Must ensure that, the restaurant is always clean.
Must close down restaurant as per laid down procedure.
Must communicate at end of shift to the supervisor before leaving the station.
Handle guest(s) requests and concerns promptly with courtesy.
Ensure the safe keep of all inventory and service stocks.
Be alert as well as cordial all the time.
Must be fully equipped for duty as per standard
Must ensure that the service area, equipment and buffer section are clean as per standard.
Must lay up tables as per standard
Must be fully knowledgeable about our products on offer and any out of stock item.
Must be prompt to take process and deliver food and drink orders.
Communicate with cashier/barman to ensure correct charging of food, drinks and directly receive payments from guests.Attend departmental/State of the Residence meetings as required.
Strict adherence to the Residence Key control and confidentiality policies.
To perform any other duties as requested by Management as they arise.
Thank guests for their visits and invite them to return.
Attend all scheduled employee meetings and bring suggestions for improvement.
Notify Duty or F & B Manage any time a guest is not IOO% satisfied with their experience
Qualifications and Requirements:
Must have at least five credits in GCE/NECO/WAEC in not more than two (2) sittings
Must have excellent inter personal and people skills
Must be smart, eloquent and customer centric.
Must be well groomed.
Minimum Qualification: NECO/WASC/GCE
Required Experience: 3 - 5 years
How to Apply
All qualified candidates should forward their resumes to the following address:
The Human Resources Manager
Africa Sun Amber Residence Ltd,
16 Esugbayi Street,
GRA, Ikeja,
Lagos State.
OR
E-mail their resumes to: amberresidence@yahoo.co.uk
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