Huawei Technologies is a leader in providing next generation telecommunications networks for operators around the world. The company is committed to providing innovative and customized products, services and solutions to create long-term value and potential growth for its customers.
Huawei’s products and solutions cover wireless products( HSDPA/WCDMA/EDGE/GPRS/GSM, CDMA2000 IxEV-DO/CDMA2000 IX,WiMAX) core network products (IMS, Mobile Soft switch, NGN), network products (FTTx, Xdsl, Optical, Routers, LAN Switch) application and software (IN, mobile data service, BOSS), as well as terminals (UMTS/CDMA). Major products are based on Huawei’s self designed ASIC chips and shared platforms to provide high quality and cost effective product and solutions.
Huawei’s products are deployed in over 100 countries, and serve 28 of the world’s top 50 operators, as well as over billion users worldwide.
General Requirements for this position:
Experience in a Telecom Engineering Company, Telecoms Vendor or ICT is preferred and is of top priority. Bachelors Degree in Electrical, Computer Science or telecommunications Engineering or relevant Degree as applicable
Good Customer service orientation, communication skills, good team spirit and has ability to work independently
Should be ready to work under pressure
Proficient in Microsoft Office 9Word, Excel and PowerPoint)
Applicants should be open to learning new skills and technology
Self-motivated, flexible, enthusiastic and fluent in English both oral and written
Must be ready for international project to the other African countries
Successful applicants should be goal oriented with good interpersonal and communication skills, and be a very good team player.
The successful applicant should be good at information gathering and analysis
Service Delivery Manager –WA
Requirements
7+ years experience in a similar role
ITIi.v2/3 Certified Service Delivery Manager (Foundation/Practitioner)
A very good knowledge of service delivery in the telecommunication sector
Job Description
Good understanding of how service management supports the business needs and the specialist needs of the external customer
Experience of working with operations and operation support groups
A good strong working knowledge of business processes and procedures
A good strong working knowledge of end to end development process
Strong customer focus
Analytical thinking and a proven track record of high quality improvements
Thorough knowledge of applications and processes used within the business
Contact mail: juliet.okon@huawei.com
Primary Work Location: Lagos
VAS Products Solutions Manager –WA
Requirements
Minimum 8+ years of solution, project, and or change management of successfully delivery in support of sales and marketing
Business process design experience and implementation
Ability to work in a multi-dimensional team with strong communication (verbal and written) and interpersonal skills
Flexible approach to work in any environment
Industrial working experience is preferred
Experience within the Telecommunication market and service delivery industry
Must be result oriented and ambitious and able to communicate across all levels of management
Job Description
Translation of business requirements into infrastructure service developments and improvements
Solutions designer, application hosting and content delivery
Programme and project management and creating executive presentations
Management of third party relationships to help build and deliver technical, service and solution innovations
Contributing to the innovation of VAS services products in the WA region
Creating and maintaining financial and budget plans
Contact mail: lola.f@huawei.com
Primary Work Location: Lagos
Job Title: Operations Manager
Location: Lagos
Responsibilities
Improve the operational systems, processes and polices in support of organisations vision support better management reporting, information dissemination and management, business process and organizational planning
Have a good understanding of VAS (Value added service) across different operator platforms.
Governance of managed Services for VAS
Take the lead in the implementation of any VAS platform on telco Operator platforms.
Ensure VAS services are implemented within allocated budgets.
Ensure the QOS (quality of standard) is maintained after VAS is launched.
Collate handover documentation for any new service to VAS OM.
Propose optimization of existing and new services provided through VASP
Keep abreast with technological advancement within VAS service
Supervising service sand subscriber migration on VAS service.
Acceptance of new hardware and service deployed on VAS platform.
Perform market research and analysis, design marketing plan including product, content, channel and promotion plans, and monitor, report and continuously seek to improve business performance of VAS service.
Vendor management, interaction and excellent negotiation skills.
Qualifications and Requirements
At least 10+ years experience in telecommunications, consulting and managed service
Strong background and work experience in telecommunications and consultancy
Excellent interpersonal skills and collaborative management style.
A commitment to high professional ethical standards working in a diverse workplace.
Excellent communication skills both verbal and written.
Experience in organizational effectiveness and operations management implementing best practices.
Good leadership with vision in managing a diverse group of staff and major project initiatives across several WA regions.
Experience in deploying and optimizing VAS systems for multiple vendors, and interact with Marketing, IT, OM, NOC, etc.
Experience in telecom Engineering company, telecoms vendor or ICT is preferred and is of top-priority.
Bachelor degree in Electrical, computer Science or telecommunications Engineering or relevant degree as applicable
Good customer service orientation, communication skills, good team spirit and has ability to work independently.
Should be ready to work under pressure in all kind of working condition.
Proficient in Microsoft office, (word, excel and Power point).
Applicants should be open to learning new skills and technology
Self-motivated, flexible, enthusiastic and fluent in English both oral and written.
Must be ready for international projects to the other African countries
Successful applicants should be goal-oriented with good interpersonal and communication skills, and be a very good team player.
The successful applicant should be good at information gathering and analysis.
Contact Email: juliet.okon@huawei.com
All applications must be sent via email to the outlined email address and must be received not later than 1st November 2011. Applicants should specify on their applications and CVs the Job Title, Job Code and the Job Position they are applying for and should save their CV with their names and job title. All applications that do not follow the instructions above will be disqualified. Applicants that do not meet the requirements need not bother to apply
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