Main One Cable Company Limited (‘Main One’) was the first submarine cable company to offer open access,wholesale broadband capacity in West Africa. It is a wholly African-owned company that is executing on its vision to expand the much needed capacity on the African continent and reduce the cost of broadband communication across the Continent.
The cable system was declared ready for service in July 2010 with initial landing stations in Nigeria, Ghana and Portugal – linking West Africa to the rest of the world via Portugal and the United Kingdom.
With 100% uptime on our network since launch, Main One’s goal is to be the most scalable and professionally managed international telecommunications service provider on the African continent. Main One’s continued focus is to provide innovative, reliable and affordable high capacity fiber that ensures first class service delivery of the much needed broadband capacity within West Africa. Our services are accessible for regional and international operators as well as service providers. With our IP service offering, broadband capacity is also available to enterprise clients through our resellers
Position: Senior Manager, Network Operations
Main One Service Company – Lagos (Nigeria)
Job Description
Job Title: Senior Manager, Network Operations
Department: Technical
Reporting Line: Chief Technical Officer
Responsibilities:
To provide technical leadership for the efficient running of the Network Operations Centre in its prime role of providing exceptional KPIs for the MAIN ONE CABLE Network and portfolio of network services. Specifically, the Senior Manager, Network Operations Centre Manager shall:
• Ensure the performance of the MAIN ONE Network is monitored and services assured on a 24 hr per day 7 days a week basis.
• Manage, coordinate and support network performance management systems for the delivery on required network service levels.
• Coordinate effective fault diagnosis and problem resolution to ensure network and service availability of 99.995% or higher.
• Formulate, test and implement restoration plans for use in the event of a major network outage.
• Formulate preventive equipment maintenance plans for the different elements that make up the MAIN ONE Network.
• Maintain all network and process documentation: – design documents, as built diagrams, capacity utilisation, network availability, spares holding (location, and availability).
• Coordinate the daily activities as performed by the various Cable Station managers and their staff and ensure that each Cable Station Manager is aware of the status of the system at all times
Contacts:
Under the supervision of the CTO, you will be required to liaise and interface with other groups/departments typically involved in the implementation of new network solutions and services for deployment into operations
Desired Skills Experience
Competencies Required:
• Technical Management experience in Network Operations Centre
• Hands on experience with SDH, DWDM, IP/MPLS and other Optical and IP based network technologies and solutions
• Formal technical training in Network transmission technologies and with advanced network management systems
• Strategic Thinking and problem Solving
• Leadership team management skills
• At least a Bachelors degree in Information Technology/Electronics Engineering or a related degree.
• Minimum of 15 years’ work experience; 10 years in Operation and Maintenance field , and managing NOC environments, preferably for a large, data centre or telecommunications company.
• Understanding of SDH, MPLS and TCP/IP-based protocols.
• Successful project management experience leading a minimum team of 5 individuals
• Results orientation; strong commitment to provide top-rate service to internal and external customers
• Excellent listening, judgment and communication skills; an organised and systematic mind
• Good leadership and management skills
You are encouraged to submit your resume/CV for a specific listed job opportunity by email to hr@mainonecable.com. Our selection process is rigorous and detailed; however it is conducted in a transparent and fair manner. Applicants are selected based on a demonstration of exceptional skills and competencies, and fit with the Main One corporate culture.
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