Prepclass is an academic solutions provider offering a customized learning program for each and every student. We have learning programs to fit any family’s needs and preferences – whether it’s in-home tutoring or online test prep.
CUSTOMER SERVICE PERSONNEL
RESPONSIBILITIES
Effectively manage large amounts of incoming calls
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Generate sales leads
Follow communication procedures, guidelines and policies
REQUIREMENTS
Proven customer support experience
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Familiarity with CRM systems and practices
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
Minimum qualification HND
DUE DATE: 15 July, 2016