Bradfield Consulting Limited – Our client, a big player in the hospitality space, which offers a collection of the finest fully serviced apartments in Abuja, geared towards the long stay guest is looking to recruit a qualified candidates for the following positions below:
Job Title: Business Development Manager – Hospitality
Location: Abuja
Job Description
- The role will be focused on nurturing the existing client base as well as focusing on new business, while exploiting exceptional sales skills with effective and successful results.
Responsibilities
- To actively convert customer enquiries into confirmed sales to develop future and repeat business contributing to the profitability of the business
- To deliver the brand standards of outstanding customer service
- Ensuring a clear and effective line of communication is maintained within the sales team with the Guest services team
- Identifying and pursuing new business sales opportunities both by use of the company database, networking, attending exhibitions etc.
- Build possible new business contacts through attending face to face sales meetings in order to build lasting relationships
- Working with the Head of Sales and marketing, Guest services to ensure the meeting of their set targets
- Department must create inspirational and cost-effective proposals while pitching to the client/prospect
- Development and implementation of sales marketing campaigns(promotions) and client entertainment schemes
- Determining key requirements to enter new markets including undertaking marketing analysis, devising and implementing a
- sales and marketing strategy for the purpose of seeking out
- new business in all relevant sectors
- To work without constant supervision and willing to work outside the normal 9-5 with flexible working hours including some evenings and weekends to accommodate business.
Education and Experience
- Long standing experience in the hospitality industry A MUST.
- At least a Bachelor’s Degree in a related field.
- Between 8-10 years of related work experience is required.
- Ability to work under pressure and without supervision.
Skills and Competencies:
- Good personal presentation and professionalism
- Good organisation and prioritisation skills
- Strong administrative skills
- Good verbal and written communication skills
Job Title: Chief Security Officer – Hospitality
Location: Abuja
Job Description
- The scope of this role covers utilizing security technologies and skills including apartments perimeter defenses, physical and access control, and profile management of all employees, contractors and visitors.
Responsibilities
- Develop and implement policies, standards and guidelines related to corporate security.
- Oversee the continuous monitoring and protection of facilities, personnel and information systems.
- Evaluate suspected security breaches and recommend corrective actions (including incidents involving outside vendors).
- Serve as the apartments focal point for security incident response
- Assist Internal Audits in the development of appropriate criteria needed to assess the level of required compliance (with global security standards).
- Ensure development of, and be Apartments champion of a corporate security awareness and training program.
- Manage and be accountable for the provision of security policies, codes of practice and strategy
- Ensure compliance with the outsourced security staff to determined the Apartments security policies
- Plan and ensure execution of Security arrangement for key stakeholders of apartments when required
- Facilitate the process for reporting all incidents and ensure that reports are adequately taken care of
- Keep up with emerging trends and advise on cost effective deployment of staff, CCTV etc.
- Contribute to the creation of security budgets and efficient and effective provision of operational security services at the apartments
- Supervise and control the work of security personnel.
- Assist the Apartment authorities in maintaining law and order within the organization.
- Maintain liaison with Police and district Authorities regarding law and order issues within the organization.
Education and Experience
- At least a Bachelor’s Degree in a related field
- Between 8-14 years of related work experience is required from any relevant industry .
- Knowledge of IT security solutions.
- Background in computer information systems required
- Background in military, paramilitary and law enforcement will be an added advantage
Skills and Competencies:
- Good organisation and prioritisation skills
- Good verbal and written communication skills
- Excellent communication, persuasion and public-speaking skills.
- He will need to build relationships quickly and should possess a quick analytical mind and a decisive nature.
Job Title: Chief Facilities Engineer – Hospitality
Location: Abuja
Responsibilities
- Supervise and organize all engineering activities.
- Performs quality control checks, ensuring the safety and effectiveness or reliability of the facility equipment
- Responsible for preventive/corrective maintenance of the apartment’s facility, equipment, critical and non-critical alike.
- Daily leadership and administration of the engineering function at the property with the objectives of safely and effectively operating machinery and building systems.
- Conducting regular repairs of any damaged equipment with the use of an in-house engineering team
- Encourage and foster a team-oriented environment through positive feedback.
- Train members of the department as appropriate in new processes and procedures while ensuring compliance .
- Follow and maintain the site-specific preventive maintenance and work order program.
- Demonstrate improvement from previous performance; suggest areas of improvements for service and operating efficiency.
- Demonstrate the ability to understand the engineering design and operational aspects of the Building systems and equipment
- Be able to immediately recognize system performance deficiencies and respond to operational and emergency situations.
- Ensure the availability of an adequate inventory of tools and other supplies to operate the building.
- Protect and improve the value of the Apartments assets and ensure that building machinery and systems meet or exceed their expected life cycle.
- Manage contracted service work at the property, including understanding and developing the scope of service, bidding, awarding and administering the contract duties.
- Organize administrative functions related to site operations, such as a work orders and maintenance activities, budgets, ordering supplies, etc.
- Work with the Construction Managers on capital improvement construction projects
- Assist in the development of capital plans which would include planning for infrastructure; upgrades, equipment replacements and building modifications to ensure the building’s future capabilities are maintained.
- Responsible for ensuring that major projects performed at the building are properly planned, executed and closed out in accordance with best current practices in the hospitality industry.
- Responsible for overseeing the activities of contractors working within the building.
Education and Experience
- University Degree in Engineering field a MUST
- Relevant certification required
- 10+ years of experience in facility/plant engineering and maintenance supervision.
- 10+ years of project management experience.
- Hands on preventive and corrective maintenance experience a MUST
- Hospitality/ Housing Estates experience will be a strong advantage
Skills and Competencies:
- Ability to communicate well in both oral and written reports.
- Proficiency in MS Office, Outlook, Word, Excel and building automation systems.
- Excellent communication, persuasion skills.
- He will need to build relationships quickly and should possess a quick analytical mind and a decisive nature.
Job Title: Resident Operations/Business Manager – Hospitality
Location: Abuja
Job Description
- This successful candidate will oversee day-to-day operations of the Apartments.
- Duties include supervising the work staff and interacting with customers to ensure satisfaction.
- He/she is responsible for all aspects of a hotel to make sure that it is running smoothly and making profit.
Responsibilities
- Coordinate the activities of housekeeping/ cleaning staff, front desk operations, food and beverages section , grounds and facilities maintenance and security to ensure consistency with laid down procedures and regulations.
- Deal effectively with customers, their needs while ensuring the hotel is running smoothly.
- Creating a work schedule for all reporting staff and ensuring it is adhered to
- Responsible for the hiring new employees, and training staff pertaining to all duties within the apartments
- Create an operating environment that assures consistent guest satisfaction
- Monitor the performance of the apartments through verification and analysis of guest satisfaction systems and financial reports.
- Initiate corrective action when necessary to staff complaints
- Maintain product and service quality standards by conducting ongoing evaluations and investigating complaints
- Develop accurate and aggressive long and short-range financial objectives consistent with the company’s mission statement and follow up on its achievement
- Prepare for management that clearly explain operational effectiveness, trends and variances
- Establish and maintain a pro-active human resource function to ensure employee motivation, training and development and compliance with established labor regulations.
- Execute marketing, sales, and operational activities, producing results that meet or exceed the hotel’s business plan.
- Ensure good safety practices of employees and guests, assisting in the maintenance of proper emergency and security procedures.
- Review housekeeper schedules on a daily basis and ensured completion of assignment charts given to them
- Provide keen oversight to daily operations of the laundry department, along with supervising staff.
Education and Experience
- University Degree in from any accredited university.
- A Certified Hospitality Administrator is preferred.
- 10+ years of experience in hospitality industry preferably in a 4-5 star hotel in or outside Nigeria
- Managerial experience and strong interpersonal skills.
- Ability to communicate well in both oral and written reports.
- Proficiency in MS Office, Outlook, Word, Excel.
Application Deadline: Not Specified.
How To Apply
Interested and qualified candidates should apply below