Job Recruitment for Junior Agent at Kiote Services Limited in Lagos Nigeria Today 2015

Job Recruitment for Junior Agent at Kiote Services Limited in Lagos Nigeria Today 2015

Kiote Services Limited – We provide our employees with opportunity, giving them a voice to express their talent, passion and commitment to excellence.

We are recruiting to fill the position of:

Job Title: Junior Agent

Job Location: Lagos

Job Descriptions
Below are some of the basic Job Description:

Receive inquiry calls from customersIdentify customer issues and provide possible solutionsRecord client informationGive step by step instruction to customers

Skills and Competency Requirements

Strong use of English language in both verbal and written.Must have strong computer skills including Microsoft OfficeMust be analytical and keen to details.Ability to talk while encoding data on the computer.Must be patient and courteousAble to professionally take constructive criticismDemonstrates good conflict resolution skillsWorks well in a high volume, fast paced environmentAble to work effectively without supervisionAble to sit for up to eight hours

Experience and Qualifications

University Degree1-3 Year Call Centre Experience

How To Apply:

Qualified candidates should forward copies of application and CV in MS-WORD format using the job applied for as the subject of the mail to: careers@kioteservices.com

Note: Shortlisted candidates will be contacted with further information on assessment.

Deadline: 21st January, 2015