Silvertdale Job Opportunity for Customer Service Officer in Lagos Today 2014 Silvertdale is recruiting to fill the position of:
Job Title: Customer Service Officer
Location: Lagos
Job Duties
Attracts potential customers by answering product and service questions; suggesting information about other products and services.Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.Opens customer accounts by recording account information.Maintains customer records by updating account information.
Skills/Qualifications
At least HND in a relevant courseMicrosoft office expertAttentive to detail and willingness to learn
How to Apply
Qualified and interested candidates should forward their CV’s to: adetolu.tj@gmail.com
Application Deadline 5th January, 2015.
