Customer Service Sales Support Job at Best Search Recruitment Limited in Lagos Nigeria 2014

Customer Service Sales Support Job at Best Search Recruitment Limited in Lagos Nigeria 2014

Best Search Recruitment Limited – Our Client is a multinational transportation and logistics company.

We are recruiting to fill the below position:

Job Title:  Customer Service Sales Support

Job Location: Lagos

Role

The role is designed to foster relationships and to retain more profitable business by assisting in ensuring new and existing vendors receive the highest level of service and support.

Responsibilities

    Manage the Company’s interactions with Vendors and End Users    Take inbound service related calls and overflow account management calls    Initiate outbound calls as needed to assist the Business Development Manager in the organization of their pipeline    Provide support to the sales team by relieving them of administrative work including but not limited to, application entry, price quotations, information input, generating lease documentation, and product training    Evaluate the vendors needs during every call to ensure they understand the process; programs and products    Provide exceptional customer service, on demand trainings and schedule formal training if applicable    Work as a liaison between approved Vendors, Sales Reps, Credit and Lease Processing teams    Ensure all processing turn times are being met including securing outstanding documentation    Provide management with Vendor feedback on inefficiencies in the current process and competitive information

Skills & Requirements
Skills, Knowledge and Characteristics:

    Bachelor’s degree    4 years of experience in a Service or Sales environment    Engaging and customer friendly with desire to help    Good business acumen    Strong negotiation skills and persuasiveness    Detail Oriented    Ability to multitask in a fast paced environment    Solid written and verbal communication skills    Relies on experience and judgment to plan and accomplish goals    To be self-motivated but able to work as part of a team    Confidence presenting ideas and plans    Exceptional organizational and time-management skills    Familiar with standard concepts, practices, and procedures within the leasing industry including lease underwriting and credit requirements a plus.

How To Apply:

Interested and qualified candidates should forward their CVs to: faso@bestsearchrecruitment.com

Deadline: 8th December, 2014