Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Service Delivery Coordinator
Location: Lagos
Job Descriptions
- Update, Monitor and Input Presales tracker sheet for all Installation, survey, Trial/POC and activation requests.
- Daily & Monthly report on presales tracker sheet.
- Process account activations for newly installed links for both new and existing clients
- Liaise with all stakeholder and ensure contracts are signed, submitted & documented for all client
- Weekly handover reporting of newly installed accounts for Cooperate account, partners, resellers and dealers to Account Management.
- Weekly reporting of new accounts that were recently activated to account department.
- Ensuring the sales team are regularly updated with reports on the status of their Survey / Installation
- To handle and process service request from sales person/reseller and communicate relevant information to the sales person/reseller
- Maintain a good filing system for all signed contracts
- All other duties as assigned by the Supervisor
Requirements
- B.Sc./HND in any related/relevant field
- Must have 2-5 years’ experience in an ISP industry
- Excellent knowledge & hands on use of Microsoft Excel
- Well organized & pays attention to detail
- Excellent verbal & written communication skills
- Ability to analyze & interpret data
- Basic Knowledge of wired & wireless technology, LAN, WLAN infrastructure
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their Applications to: [email protected] using the “Job title” as subject of the email.
source: https://jobcenternigeria.com/service-delivery-coordinator-at-ascentech-services-limited-4/