We are recruiting for Call Centre Representatives
Job Title: Call Centre Representatives
Job Purpose
Attends to callers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining database.Job Duties
Determines requirements by working with customers.Maintains call center database by entering information.Keeps equipment operational by following established procedures; reporting malfunctions.Updates job knowledge by participating in educational opportunities.Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.Answers inquiries by clarifying desired information; researching, locating, and providing information.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutionsFulfills requests by clarifying desired information; completing transactions; forwarding requests.Skills/Qualifications
Ability to speak more than 2 local languages, Data Entry Skills, Listening, Phone Skills, Verbal Communication, Building Relationships, People Skills, high level of stress tolerance, Problem Solving skills, Multi-tasking skills, computer skills.How to Apply
Interested and qualified candidates should send their CV’s to: hr@datacorp-ix.com