The Role
The successful candidate should be able to ensure smooth the everyday running of client applications/products. He or She must also ensure SLAs are met and that quality targets are reached in accordance with agreed client contract.
Responsibilities
In terms of remote support, the candidate must have the capacity to visualize and solve user’s desktop problemsTroubleshooting difficult or unusual situations, and suggesting workflow improvements to managementAbility to defuse excited and sometimes irate users or customers is also a valuable trait.Must have helpdesk support experience as will move on to more advanced technical roles, such as system or network administrator, application developer, or database administrator.The successful candidate must have at least 2 – 3 relevant working experience.Requirements:
University degree in computer/Information science or relate field.The successful candidate must be able to work without supervision and possess vast knowledge of MVC, UNIX or Linux, Oracle, ColdFusion, MYSQL, Java Script and Solaris.Present working experience with PHP is a must.Note: Suitably qualified candidates should send resume submissions to vacancy@taviatech.com.ng