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Monday, November 16, 2020

Job Openings at Softnoon Holdings



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    NanoSoft is a privately owned IT Support and IT Services business formed in 1988. Today we’re proud to boast a strong team of IT engineers who thrive on rolling up their sleeves and solving your IT problems and meeting your business needs. We are on a mission to exceed your expectations and form a long-term, mutually beneficial relationship with you.



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    Production Associate



    • Job Type Full Time

    • Qualification BA/BSc/HND

    • Experience 1 – 2 years

    • Location Lagos

    • Job Field Media / Advertising / Branding&nbsp



    JOB DESCRIPTION



    • We are looking for a production associate to work closely with the production team to produce and create new best-in-class podcast content.

    • Support the production of new content

    • Work closely with the production and editorial teams on the editorial agenda and deliverables

    • Book talent and guests

    • Conduct research and fact-checking, find contextual audio materials (e.g., news clippings), pre-interview guests, and reserve studio time

    • Help outline, produce, and assemble episodes throughout all stages of production

    • Help edit, mix, and sound design the episodes

    • Help project manage production schedules and workflow

    • Work cross functionally with other teams like editorial, social, digital, marketing, sales, ops, etc to support podcast needs and the development of its business


    QUALIFICATIONS


    Education and experience:



    • Bachelor’s degree in Communications or related area

    • At least 1- 2 year experience in development or production podcasts, radio, or audio content

    • Ability to work across a variety of genres such as culture, tech, lifestyle, and true-crime, and styles such as documentary-style, interview-style, narrative, and conversation

    • Proficiency in editing tools and software, and ability to meet deadlines

    • Skilled in video graphics effect (VFX) and editing.


    REQUIREMENTS



    • An ear for good audio and ideas on audio storytelling

    • Strong editorial judgment and the ability to produce compelling, thought full, and thought-provoking podcasts

    • Proficiency in audio production and editing skills, and strong understanding of audio hardware, software, and facilities

    • Strong communication, interpersonal, and collaboration skills

    • Strong organizational and project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines

    • A passion for media and broadcasting



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    Front Desk Personnel



    • Job Type Full Time

    • Qualification BA/BSc/HND , OND

    • Experience 1 year

    • Location Lagos

    • Job Field Administration / Secretarial&nbsp , Customer Care&nbsp



    JOB DESCRIPTION



    • Welcoming guests, determine the nature of the business, and announces guests to appropriate personnel.  

    • Answering incoming telephone calls, determining the purpose of callers, and forwarding calls to appropriate personnel or department.  

    • Taking and delivering messages or transferring calls to voicemail when appropriate personnel is unavailable.  

    • Scheduling meeting/conference rooms.  

    • Assist administrative assistants with clerical duties to include faxing, copying, and organizing/maintaining files.  

    • Coordinate with vendors and services they provide.  

    • Ensure the main voicemail reflects office closings, special events as well as posting office closed signs.  

    • Answering questions about the organization and provides callers with address, directions, and other information requested.

    • Receiving and forwarding incoming emails.

    • Receives, sorts and distributes mail.  


    REQUIRED SKILL



    • Smart and good looking 

    • Polished professional with an outgoing attitude 

    • Be a team player and love to make the guests feel at home.  

    • Excellent typing skills (word processing; 50-60 wpm), high level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint) and comfort with learning new applications as required.  

    • Demonstrate excellent organizational, coordinating and personal interface skills.  

    • Commitment to work overtime on occasion.  

    • Comfort and experience interfacing with various levels of staff and management, while working in a fast-paced environment.  

    • Must reside around Lekki and Ajah axis


    EDUCATIONAL QUALIFICATION


    Must have at least OND/HND in any field of study. 


    EXPERIENCE


    At least 1 years of progressive related experience



    go to method of application »



    Community Lead



    • Job Type Full Time

    • Qualification BA/BSc/HND

    • Experience 2 – 4 years

    • Location Lagos

    • Job Field Media / Advertising / Branding&nbsp



    We search for an oriented Community Lead to help grow the organization.


    JOB DESCRIPTION



    • Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.

    • Follow up in person with all members who’ve submitted a bad rating for conference rooms, poorly rated a ticket, or submitted a negative response.

    • Follow the model for issue resolution, utilizing the severity scale to determine the next steps. Ensure the proposed solution fully meets the member’s needs.

    • Complete the New Member Orientation process for all new accounts within the building.

    • Curate new member on-boarding materials such as welcome member notes, FAQ guides, etc to provide on move-in day.

    • Activate new members (virtual members and office space members).

    • Provide feedback on programming types (based on member makeup) and evaluate events based on attendance, satisfaction, and impact on the appropriate Events team.

    • Set up and host weekly “social events” that help to create a community within your location and execute “Value-Driving” events planned by the Community Experience team when applicable in the building (ex. “ Happy Hour”).


    EDUCATIONAL QUALIFICATIONS



    • B.Sc or HND in Marketing, Sales or any related discipline


    EXPERIENCE



    • 2 -4 years in a sale, community or marketing role

    • Experience in managing and motivating staff.


    SKILL AND ABILITIES



    • Knowledge of customer service practices and principles.

    • Ability to plan and execute events.

    • Superior listening, verbal and written communication skills.

    • Ability to handle stressful situations appropriately.

    • Must be able to prepare management reports and correspondence.

    • Good stress and time management skills

    • Highly organized and detailed

    • Loves to interact and socialize.



    Method of Application



    Interested and qualified candidates should send their CV in pdf format to: recruitment@softnoonng.com using the job title as the subject of the mail.



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