Workforce Management Centre Limited is a Management Consulting and Outsourcing Professional Services Firm. Following its inception in July 2004, Workforce Management Centre Limited (Workforce) has built an enviable reputation as the leading indigenous management and professional services consulting firm in Nigeria. Drawing from its Deep Domain Expertise, in the area of organisational effectiveness and employee performance, the Company is positioned to assist businesses across diverse sectors of the economy in their quest to create sustainable value for their stakeholders.
CAFÉ MANAGER
DETAILS:
Our client is a reputable specialty bakery café serving cakes, food, drinks, ice creams and more.
DUTIES:
Opening up and closing down and ensuring the café is secure at all times
Setting up and managing the café each day
Attending team, front of house and staff meetings as appropriate
Willingness to attend training as appropriate
Cash handling, float management and till reconciliation daily
Staff training
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 5 years’ experience managing a Bar/Lounge/Café
ASSISTANT CAFÉ MANAGER
DUTIES:
Assisting the Café Manager
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 3 years’ experience managing a Bar/Lounge/Café
HEAD CHEF (SOUS CHEF)
REQUIREMENTS:
HND/BSc. in any discipline
A foundation degree in culinary arts
Excellent cooking skills
Minimum of 7 years’ experience in the planning and organizing of all kitchen activities, cost control, purchasing and inventory, compliance with ISO and HACCP standards.
CHEF DE PARTIE
REQUIREMENTS:
HND/BSc. in any discipline
A foundation degree in culinary arts
Great cooking skills
Minimum of 4 years’ experience in the planning and organizing of all kitchen activities, cost control, purchasing and inventory, compliance with ISO and HACCP standards.
BARISTA
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 5 years’ experience in a Bar/Lounge/Café
Must possess the following skills: listening, verbal communication, customer focus, customer service, basic safety, people skills, action oriented, organization, selling to customer needs, attendance, and client relationships.
SERVING PERSONNEL
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
WAITER
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
WAITRESS
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
CUSTOMER SERVICE OFFICER
DUTIES:
Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly.
Troubleshoot customer issues over the phone.
Handles issues in the best interest of both customer and company.
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience.
Maintaining diaries and arranging appointments.
Taking messages and giving feedbacks.
Accepting packages and liaising with visitors.
Implementing and maintaining procedures/administrative systems
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
Must possess excellent IT skills and efficiently use a variety of software packages.
PROCUREMENT OFFICER
DUTIES:
Order food, beverage and other products based on established par levels
Work closely with the Sous Chef in order to achieve and maintain best quality and prices
Provide Catering & Restaurant departments with special pricing requirements or needs on a case by case basis
REQUIREMENTS:
HND/BSc. in any discipline
Minimum of 3 years’ experience in a Bar/Lounge/Café
MARKETING OFFICER
REQUIREMENTS:
HND/BSc. in related field
Minimum of 3 years’ experience in a Bar/Lounge/Café
FACILITY MANAGER
REQUIREMENTS:
HND/BSc. In electrical/mechanical engineering or related field
Minimum of 3 years’ experience in a Bar/Lounge/Café
QUALITY CONTROL OFFICER
REQUIREMENTS:
HND/BSc. in related field
Minimum of 5 years’ experience in a Bar/Lounge/Café
FINANCE OFFICER
REQUIREMENTS:
HND/BSc. in Accounting
Minimum of 3 years’ finance/accounting experience
TO APPLY
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