Customer Service Manager
Job TypeFull Time
Min QualificationBA/BSc/HND
Experience 7 years
LocationLagos
Job FieldCustomer Care
A foremost indigenous company operating in the food, beverage and tobacco sector in the Nigerian economy is seeking to fill:
Job Tittle: Customer Service Manager(REf: HR/ADM/csm/002)
Key Responsibilities:
The appointee will amongst other things be responsible for:
Develop and maintain a readily available and up-to-date customer database.
Handle customer complaints and keep accurate up-to-date records of discussions or correspondence with customers.
Visiting customers to provide a one-to-one service delivery.
Develop, build and maintain a strong bonding relationship from customers to company products.
www.nigeriabestjobs.com Qualifications:
The Suitable candidate must possess:
HND or B.Sc in Social Sciences, MBA will be an added advantage
Minimum of 7 years experience (in managerial position) in FMCG and not more than 40 years.
Good leadership and motivational skill
Interpersonal skills and result oriented
Must be computer literate. with a valid drivers’ license.
Method of Application
Interested candidates should forward their hand written applications, photocopies of their credentials and detailed curriculum vitae, providing full details of contact telephone numbers/address (Not P. O. Box). Kindly quote the reference number of the position applied for at the top left Corner of the envelop.
The Human Resource Manager,
P.M.B.21410 ,Ikeja
Lagos