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Saturday, May 5, 2012

Standard Chartered Bank Nigeria Job vacancies for Relationship Manager, Head of Audit

Head of Audit – Nigeria
Standard Chartered Bank – Nigeria
Job Description

Job Description

JOB PURPOSE
1) To provide geographic and governance stakeholders and committees with:
a) A single point of contact in the country with respect to Group Internal Audit (GIA);
b) GIA’s view on significant risks within the country and an assessment as to whether these risks are being adequately managed and escalated if appropriate;
c) An overall assessment on the state of controls within the country;
d) An assurance as to whether the Geographic Management model has been implemented and is operating effectively.
2) Providing, oversight, guidance and support to manage an effective Country Audit function that:
a) Provides independent assurance to relevant stakeholders on the state of the Country control environment (local audits and CE reviews) and control discipline (KCR reviews);
3) To provide GIA internal stakeholders with:
a) Country Audit Needs/ Risk Assessments to enable the Business & Governance audit teams to determine their detailed audit plans;
b) An assessment on the appropriateness of the audit plans from a geographic perspective. Contribute to the development of the overall GIA audit plan and approach, based on the inherent risks/ knowledge on the country concerned;
c) An anticipatory approach to risk assessment to GIA by highlighting issues through good stakeholder communication in order to improve audit planning;
4) To provide Regulators and External Auditors with:
a) A key point of contact within GIA in their country;
b) Proactive and reactive communications to regulators and external auditors in the country;

SCOPE
Standard Chartered Bank Nigeria Limited.

Key Roles & Responsibilities

ACCOUNTABILITIES
Risk Assessment
• Ensure early identification and escalation of risks, issues, trends and developments to relevant stakeholders. Be prepared to raise issues/concerns outside the normal audit process;
• Adopt an anticipatory approach to risk assessment through stakeholder communication and monitoring of external environment to improve audit planning;
• Monitor the implementation / delivery of the agreed audit plan for the country / region as assigned; understanding the key audit issues arising and escalating any significant audit findings that remain unresolved;
• Attend country CORCs on a regular basis; Attend key Country governance meetings on a regular basis e.g. MANCO; Audit Committees
• Review country MIS regularly; Avoid surprises.
• Update country ANAs on a six monthly basis

Audit Planning/Design
• Develop an annual audit plan using input from the team and stakeholders to identify priorities and resource requirements for the year. Annual audit plan should cover all activities of the country, including any local subsidiaries, and regulatory audit requirements.
• Meet with other managers, business heads, CEO and Audit Committee members to discuss needs and propose audits, to build stakeholder requirements into department plans.
• Ensure plan is developed to meet the Group & Audit Committee’s expectations.
• Schedule and assign audits to team members, ensuring effective and efficient use of resources.
• Ensure quality control of the team’s audit plans on an ongoing basis by reviewing and approving plans as they are developed and communicated to stakeholders.
• Ensure annual audit plans have contingency built in, to provide unexpected audits as they may surface.
• Report to the Audit Committee at the required intervals on Internal Audit assignments including planned reviews, investigations, risk advisory work and any other ad-hoc activity as required.

Audit activity – Country Audit, Rules Based Assurance & Control Effectiveness Reviews
• Oversee and provide quality control for the department’s audits, to ensure departmental mandate and business goals are met and that professional standards are maintained at all times.
• Ensure the timely execution of audit and assurance assignments to provide independent, objective assurance to the Audit Committee.
• Where appropriate ensure these plans are presented at CORG on a quarterly basis
• Develop the team’s engagement with and support of major business change programmes thus ensuring that appropriate consideration of risk and control is given to all change.
• Ensure GIA methodology is adhered to; initially the Country Audit and Assurance methodology and then the amalgamated Assurance and GIA methodology
• Ensure Country Audit activity is sufficient to meet the requirements/expectations of local Regulators

Continuous Monitoring
• Lead continuous monitoring activities across the Bank in order to identify risks relevant to business, function, regional or country including Continuous Risk Assessments.
• Carry out Continuous Controls Assessment which includes specific tests of control design and effectiveness
• Carry out Project Monitoring which includes assessment of key projects relating to portfolio and/or country

Issue Resolution and follow up
• Ensure issues raised are appropriately resolved in a timely manner
• Ensure appropriate follow up of issues and escalations where appropriate.

Reporting, Communication & Engagement
• Ensure final reports are issued with all recommendations agreed and accepted by the audited individual/group.
• Delivery of Country/ Area MIS in respect of the activity undertaken;
• Conduct / attend regular stakeholder meetings – CEOs, business heads, function heads, governance heads;
• Provide Audit Committees in the country with GIA reports as required;
• Provide Regional GIA management with regular value added reports and updates, including country “hotspots” reports;
• Provide governance stakeholders with regular value added reports and updates or as appropriate;
• Provide local regulators with audit reports and other information as appropriate(this may include localizing an audit report which has a larger geographical coverage);

People Management & Development
• Demonstrate strong leadership and is able to effectively manage Country Audit teams;
• Manage and oversee team performance through performance planning, coaching and performance appraisals.
• Hold direct reports accountable for managing and developing their assignments to ensure the department’s goals are achieved and customers satisfied.
• Provide ongoing feedback to the team to ensure they develop the skills and competencies required for effective planning and individual professional and personal career growth. Ensure Country audit staff are appropriately skilled and trained to undertake Country Audit and Assurance activity
• Motivate and inspire the team by providing them with the information and tools they need to do their jobs well and meet customer expectations.
• Deal with performance issues, discipline as necessary and address poor standards, ensuring department targets and customer satisfaction is not compromised.
• Manage the head count, recruiting and deploying resources as required, to ensure the department budget is balanced and the right mix of skills and strengths are being leveraged as effectively as possible. Obtain regional approvals for all headcount hires, including replacements.
• Identify and recommend potential Guest Auditors; Proactively identify, attract and nurture potential talent for GIA.

Improving the Practice of Audits/Championing Risk Management
• Build relationships with leaders across the region/ Group to understand issues and identify areas for improvement for the organisation as a whole.
• Support and encourage team members to be proactive in identifying opportunities to share best practice to improve the control environment; make recommendations to Region/ Group.
• Provide assistance to the business in meeting regulatory requirements.
• Keep abreast of developments in Corporate Governance practices and advise the business accordingly.

Financial Management – Budgets/Costs
• Prepare & submit accurate and reasonable budgets; ensure timely submissions
• Effectively manage costs within agreed budget; Forecast accurately

Qualifications & Skills

PERSON SPECIFICATION/ KEY ATTRIBUTES
• Member of the Institute of Chartered Accountants.
• A minimum of first degree or its equivalent in any discipline (additional qualification or degree in any business related discipline would be an advantage)
• Significant (10+ years) experience of which at least 7 must be in Internal Audit related roles, preferably in a bank.
• Is able to lead and manage people effectively; Strong team player able to work effectively with diverse client groups
• Is a strong communicator with an ability to gain the respect from their teams, peers and with senior management and business stakeholders;
• Is confident and courageous to raise concerns and issues with senior managers in a proactive and professional manner; Decisive; Influencing and negotiation ability
• Possesses the breadth of experience in either audit or governance or both; Strong planning and organisational skills

How To Apply

You can search and view current opportunities across our organisation and apply immediately by registering or logging in to our careers website www.standardchartered.com/careers. To help speed up your application, please note the following:

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Relationship Manager – SME
Standard Chartered Bank – Nigeria
Job Description

Job Description

- Acquisition and managing of SB customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues. The holder is to be the link between strategic and tactical / operational roles in the business.

- Acquisition of profitable new customers for SB banking business through the creation, development and maintenance of high quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions (within segmentation boundaries).

- Achieve budgeted growth in SB Banking within agreed and approved business risk parameters.

- Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.

- Creatively tailor products to meet individual and customer needs.

- Analyses and reviews quality of potentials and existing business to ensure maximum profitability.

- Manages credit quality standards through effective management of risk according to the PDDs, Departmental Operating Instructions (DOI) and other SCB/SME policies.

- Maintain accurate and up-to-date records of all actual and attempted customer interactions.

- Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.

- Work in close partnership with Business Analysts and Credit Managers to ensure that credit applications for new and existing facilities are correctly prepared in accordance with DOI’s and PDD’s.

- After considering of individual case merits, recommend credits for approval by relevant authorities.

- Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.

- Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.

- Responsible for delivering a service to customers that matches the Bank’s brand promise of being “the Right Partner’.

- Market Intelligence.

In conducting this role, valuable feedback will be obtained from:-
- Your key customers on why they are multi-banked and why they are willing to move their entire business to SCB.
- Sales leads arising from referrals from key customers and review of key customers larger transactions as to why they are not willing to open accounts with us.
- Your key customers on what they think of our products and services.
- Following up sales leads given to you.
- Review of large transactions movements on why and where the money is going.
- Data obtained on new accounts and why they are opening accounts with us and who their previous bankers are.
- Other tasks as assigned by GM/Top Team SME Banking.

Key Roles & Responsibilities

- Acquisition and managing of SB customer relationships through pro-active and consultative approach and detailed understanding of existing customers’ businesses to enhance liabilities and revenues. The holder is to be the link between strategic and tactical / operational roles in the business.

- Acquisition of profitable new customers for SB banking business through the creation, development and maintenance of high quality advisory relationships that includes effective consultative selling and creative restructuring of financial solutions (within segmentation boundaries).

- Achieve budgeted growth in SB Banking within agreed and approved business risk parameters.

- Deepen and secure existing and new business relationships through the analysis of needs and provision of products and services.

- Creatively tailor products to meet individual and customer needs.

- Analyses and reviews quality of potentials and existing business to ensure maximum profitability.

- Manages credit quality standards through effective management of risk according to the PDDs, Departmental Operating Instructions (DOI) and other SCB/SME policies.

- Maintain accurate and up-to-date records of all actual and attempted customer interactions.

- Conduct customer meetings that have defined call objectives, desired outcomes and a well-constructed plan.

- Work in close partnership with Business Analysts and Credit Managers to ensure that credit applications for new and existing facilities are correctly prepared in accordance with DOI’s and PDD’s.

- After considering of individual case merits, recommend credits for approval by relevant authorities.

- Liaise and provide leadership in areas of expertise, particularly in the provision of products and services to customers.

- Provide feedback to senior management, marketing and product management on customer’s needs and the efficiency of marketing strategies and tactics.

- Responsible for delivering a service to customers that matches the Bank’s brand promise of being “the Right Partner’.

- Market Intelligence.

In conducting this role, valuable feedback will be obtained from:-
- Your key customers on why they are multi-banked and why they are willing to move their entire business to SCB.
- Sales leads arising from referrals from key customers and review of key customers larger transactions as to why they are not willing to open accounts with us.
- Your key customers on what they think of our products and services.
- Following up sales leads given to you.
- Review of large transactions movements on why and where the money is going.
- Data obtained on new accounts and why they are opening accounts with us and who their previous bankers are.
- Other tasks as assigned by GM/Top Team SME Banking.

Qualifications & Skills

- Banking experience is an advantage 3 -5 years depending on Job grade).
- Sound relationship and leadership skills; firm grasp of SME Banking and Trade/FX products, policies and procedures is critical for Team Leader roles
- Sound relationship skills, credit, sales and management skills.
- Strong in analytics and numerate.
- Minimum qualification – Tertiary qualification – not lower than 2nd class . Relevant professional qualifications are added advantage.

Diversity & Inclusion

Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.

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Standard Chartered Bank Nigeria Job vacancies for Relationship Manager, Head of Audit

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