MTN Jobs in Lagos: Trade Support Manager, Product Development Specialist,Vas & Data
Job Title
Trade Support Manager
Department:
Sales and Distribution
Location:
Lagos
Job Description:
•Develop and execute proactive communications programs that support channel initiatives and other customer-focused sales initiatives
•Develop and implement core business support functions in terms of IT applications, administrative processes and project management to optimise trade marketing and trade engagement activities
•Coordinate Engine Room activities, Trade activations and Regional sponsorships (e.g Festivals and concerts) in HQ
•Work with Channel and Marketing Teams to prepare monthly sales briefs for the Field Force and implement trade marketing & distribution scorecards to assist tracking and feedback of objectives, strategies and operational plans
•Provide support for resource and project management of key trade marketing & distribution projects
•Manage third party activation and POS agencies
•Work with external agencies and field staff in the area of creative development and production of trade communication materials.
•Drive the planning and execution of new product/service and brand communication launches in the trade.
•Manage the trade support budget, ensuring a good balance of quality and costs
•Evaluate Field Force performance against brand communication objectives across the following channels:
oTrade Partner, Sub – Trade Partner and retail Environments
oWalk-in-Centres
oConnect Stores & Connect Points
Job Conditions: Normal MTNN working conditions May be required to work extended hours Extensive travel may be demanded Field visits will be a routine requirement
Reporting To: Senior Manager, Trade Communication and Support
Required Skills:
•First degree in any relevant discipline
•8 years experience spanning Advertising Agency (optional), Trade Marketing and Sales experience (proven Business Manager experience with a key customer is a must)
•2yrs experience at a supervisory/managerial level
•Strong and proven understanding of working with third party organizations and coordination of solution-related activities.
•Experience in Customer Marketing, and Category Management would be an advantage
•Must have the ability to tackle complex situations, evaluate alternative courses of action, and provide fact based solutions/recommendations
Employment Status :
Permanent
Qualification:
First degree in any relevant discipline
This vacancy expires on 5/28/2012
B
Job Title
Product Development Specialist,Vas & Data
Department:
Marketing and Strategy
Location:
Lagos
Job Description:
•Articulate understanding of target market needs and assist in developing relationship initiatives accordingly
•Monitor and manage existing products in the Consumer portfolio on an ongoing basis.
•Support project management in the product development lifecycle of new MTNN products
•Design, facilitate and conduct customer surveys and produce value-adding reports for informed decision-making
•Keep abreast of new telecoms marketing products, services and customer loyalty initiatives developed by competitors and other operators and recommend on appropriate actions to be taken
•Implement product development policies and procedures.
•Coordinate quality assurance of developed products and services to ensure consistency and accuracy.
•Ensure new products designs are line with segment strategy and objectives.
•Monitor and evaluate existing products performance on an on-going basis.
•Develop a mechanism for proactively identifying new product related queries.
•Ensure prompt resolution of identified product related issues.
•Provide information packs and FAQs to guide the deployment and use of new products and services.
•Provide resources for UAT and FUTs
•Review UAT plans
•Ensure sign off of product specifications and UAT reports.
•Drive and participate actively in FUTs
•Liaise with technical teams on customer care and billing applications.
•Perform other tasks as required by the Product Manager.
Job Conditions: Normal MTN working conditions Long working hours Open plan Office environment
Reporting To: Product Development Manager
Required Skills:
•First degree in Marketing or any other Social Science discipline
•4 years work experience which includes:
•Marketing Communications
•Product Development
•Demonstrated experience in primary and/or secondary research
•Project Management experience.
Employment Status :
Permanent
Qualification:
First degree in Marketing or any other Social Science discipline
This vacancy expires on 5/28/2012
To apply http://careers.mtnonline.com
Original post:
MTN Jobs in Lagos: Trade Support Manager, Product Development Specialist,Vas & Data