Electronic PayPlus Limited is a foremost electronic payment company with years of experience in the industry. We are a card-based solutions provider primarily focused on providing total payment solutions to the banking industry and other payment institutions. We offer a wide variety of plastic cards from the simplest PVC to the most sophisticated smart contact and contactless cards.
Epayplus Nigeria is recruiting to fill the position of :
Job Title: Customer Relationship Officer
Job Location: Lagos
Job Description
Ensure outstanding customer satisfaction by maintaining strong working relationships.Guide and lead team members to deliver products/services that meet or exceed the customer requirements.Handle client issues throughout the implementation life cycle in a timely and accurate fashion.Schedule and conduct status meetings with appropriate development resources and customers.Assist sales team in business acquisitions, planning, retention and management.Maintain complete and accurate customer correspondence data.Carry out customer feedback survey.Develop and update client related reports.Managing client relationships to build a reputation for excellent service and generate repeat business.Negotiate and manage agreements through business contract process.Educates customers on our product lines.Identify and develop problem solving methodologies to resolve customer issues.Qualifications
An intern/Youth Corp member with Minimum of B.Sc./HND in Relevant experience of data entryStrong analytical skills and good interpersonal skills;Ability to deliver excellent results both working independently and as part of a teamGood communication, presentation, and reporting skills;Good working knowledge of MS Excel, Word & PowerPoint;How To Apply
Interested candidates should use the position they are applying for as the title of their email and send to: recruitment@epayplusng.com
Deadline: 23rd January, 2015