Standard Chartered Bank Nigeria – We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group’s people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentivise our employees to live our values every day.
We are recruiting for the position of:
Job Title: Relationship Manager – Priority
Job ID: 461298
Location: Nigeria
Job Function: Retail Clients
Job Description
To acquire, deepen and grow Priority Banking customer relationships through effective relationship management.Focusing especially on the analysis and satisfaction of Priority customer’s personal finance and investment needs.Solicit referrals from other parts of the group as well as business referrals to other business unitsMaintain excellent customer experience and grow customer loyaltyPortfolio growthGrow product holdings per customerGrow the number of customers signed on to alternate channelsResolve customer complaints within the expected time frameNIL fraudDormant account reactivationAchieve branch overall profitability targetActively grow the Priority & International Banking segment through New to Bank customer acquisitionImplement and execute regular sales activities to generate business for the segmentIncrease customer satisfaction and service quality as per established standardsLead generation through organised sales presentations to groups and organisationsImprove the branch and segment NPS scoresConsistently adhere to local and international regulatory standards.Requirements
Minimum of a 2nd Class degree in a relevant course.Good Communication and Interpersonal skills.Role holder is expected to have some knowledge and experience in offering a range of products to meet customers’ needs but is unlikely to have the full knowledge and experience to offer all Consumer banking products.4-6 years sales experience in a similar roleStrong sales and relationship management skillsMethod of Application
Interested and qualified candidates should:
Click here to apply online