ENYO Retail & Supply is a customer-focused, technology-driven, fuels retailing company. Poised to deliver best-in-class retail experiences, leveraging complimentary brands and optimized returns to investors.
Poised to challenge some of the key tenets of Nigeria’s fuels retailing industry, ENYO retail is founded on the premise that the customer is the most important factor to be considered in the development and execution of service delivery.
NETWORK INCUBATION LEAD
JOB SUMMARY
The Network Incubation Lead is responsible for the execution of the company’s network development strategy.
The role involves the identification and maturation of new retail opportunities towards attaining the target expansion footprint for the company.
The role will identify new and improve existing Core Systems (including the Station Identification to Streaming Process – SISPRO) via the collection and interpretation of available data to boost the financial and non-financial outcomes of the retail stations.
The role will also take the lead in developing and managing a network of agents, building their capacity to deliver the expected quality of sites using the relevant proprietary site selection tools (including STPA 3.0).
The Network Incubation Lead is expected to maintain a pipeline of prospective retail sites via an up to date leads register to enhance the company’s chances of acquiring and streaming stations to (time, quality and sales) budget.
The role will be tasked with acquiring a thorough understanding of critical success factors of new retail stations. Amongst other KPIs, the role will be assessed on percentage increase in average sales volumes as well as attainment of other financial (NPV, IRR and payback period) expectations Holder must display and cascade core values that are consistent with the standards of the business.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Retail Footprint Expansion:
Develops and maintains a network development master plan to guide company’s expansion Strategy.
Manages a network of agents and develops their capacity to identify and mature leads within acceptable time frame.
Ensures the attainment of CAPEX to volume targets by reducing the cost of retail site acquisition for acceptable sites.
Back Office and Data Management:
Improves and deepens organization’s understanding of the STPA and identifies new core systems to evolve the role further.
Leverages innovation and affordable technology to improve process efficiency and quality of new acquisition.
Ensures compliance with all applicable processes and policies for sustainability and zero legal and financial exposure.
Prepares and validates STPAs for profitable investment and management decisions.
Ensures the maintenance of a robust and up to date retail back end.
Relationship Management:
Works with all relevant in-house departments to ensure all sites are acquired and streamed to time quality and budget.
Ensures relationships with agents, landlords and regulators are managed to boost the image, brand equity and reputation of the company.
Ensures that all activities are conducted within provided EHSSQ guidelines for business continuity.
JOB REQUIREMENTS
Education:
Minimum of a Bachelor’s degree in Sales, Marketing, Social Sciences or related field.
Knowledge Requirement:
Downstream Oil & Gas industry knowledge
Negotiation Skills
Interpersonal Skill
Intermediary Excel knowledge
Analytical Skill
Oral and Written communication
Emotional Intelligence
SPECIALTIES MARKETING OFFICER
LOCATION: Northern, Nigeria
JOB SUMMARY
The role supports the Territory Lead in the day to day management of the LPG and Lubricants product lines.
Collects and prepares data on all Lubes and LPG sales across the retail outlets.
And ensures specialties objectives are being in line with margin expectations.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Specialties Market Analysis:
Conducts research on market trends, environmental changes, political and social implications, competitor activities and consumer preference and present to the Territory Lead, with a view to grow ENYO market share on specialties product lines year on year;
Prepares weekly B2B and retail Lubes and LPG customer reports for the achievement of increased products revenue targets, decreased operational cost as well as achievement of departmental targets.
Specialties Development:
Assists in the development of specialties sub-distributors base of the company to generate sales and volume in line with company’s overall objectives;
Supports the Territory Lead in carrying out activities and processes to realize revenue and volume objectives of specialties product lines;
Ensures proper documentation and filing of specialties sales, policies and processes for sustainability of the units’ businesses;
Supports territory Lead in stakeholder management, to ensure zero exposure.
Specialties Reporting:
Collates and regularly updates Lubes and LPG customer database and track deliveries from retail outlets;
Conducts regular visits to retail and B2B sites to provide feedback on specialties product lines;
Ensures full compliance to Control and Standard and EHSSQ policies as pertaining to sales.
Other Requirements:
Lubricants sales experience
Oil and Gas industry dynamics
Intermediary Excel knowledge
Relationship Management
KEY ACCOUNTS OFFICER
JOB SUMMARY
The Key Accounts Executive is responsible for developing and deepening trust relationships with a portfolio of existing customers and developing the pipeline of prospective clients.
The role will be tasked with acquiring a thorough understanding of key customer needs for the successful execution of the company’s go-to-market strategy for the sales of all ERS products (white products, lubricants, LPG etc) Working closely with the Territory Lead, the role will track and improve customer lifetime value and revenue.
He/she will also evolve the existing customer acquisition and management process by utilizing innovative core systems to improve value delivery to stakeholders.
Amongst other KPIs, the role will be assessed on percentage increase in Territory’s B2B sales, size of customer wallet and consistent achievement of budget margins on all products sold by the organization.
Candidate must display and cascade core values that are consistent with the standards of the business.
Principal Duties and Responsibilities
Sales and Revenue Generation:
Identifies leads and generates conversions to improve the Territory’s B2B customer base, revenue and margins
Effectively manages the sales value chain for timely order generation, product delivery and after sales service for consistent customer satisfaction
Ensures maximum share of mind through consistent delivery to customer expectations and by frequent visits to customer locations
Back Office and Data Management:
Proactively tracks, evaluates and acts on market and sector trends with a view to growing ERS’ share of mind and wallet on all product lines
Ensures proper account reconciliation, credit and receivable management
Utilizes technology and innovation to enhance KYC, consumer insight as well as rendition of business data/reporting
Ensures compliance with all applicable processes and policies for zero financial exposure and sustainability
Preparation of IPAs for profitable investment and management decisions
REQUIREMENTS
Education:
Minimum of a Bachelor’s degree in Sales, Marketing, Social Sciences or related field.
Knowledge:
Knowledge of Marketing, Strategy & Sales
Oil & Gas Industry Dynamics
Intermediary Excel knowledge
Project Management
Strong Speaking and Analytical Skills
Negotiation Skills
Strong Interpersonal Skills.
Product Knowledge
Creativity and Organization
Work Experience
Minimum of 2 – 3 years relevant work experience in retail or industrial sales experience in the downstream oil and gas or FMCG/pharmaceutical sector.
NFR OFFICER
JOB SUMMARY
The role is responsible for coordinating, implementing and monitoring all NFR short- and long-term strategic business objectives. Also, overseeing daily activities and financial aspects of real-estate and other commercial non-fuel revenue business streams, such as confectionery, Auto-workshop and retail stores.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Sales, Operations and Business Development:
Ensure effective supervision of NFR business chain (Confectionary, Auto-workshop and real estate)
Develop new NFR ideas and partnerships as well as improve and or expand on existing business.
Keep track of new developments in all NFR business chain in the local and global downstream industry
Ensure revenue and growth targets for NFR channels are achieved.
Ensures effective liaison with NFR stakeholders for desired results.
Identify and adopt new profitable partnerships for NFR
Ensures effective liaison with relevant internal and external retail/NFR stakeholders/customers for desired results.
OTHER REQUIREMENTS
Education:
Minimum of a Bachelor’s degree in Sales, Marketing, Social Sciences, Real Estate Management or related field.
Knowledge Requirements:
Good business development skills
Ability to develop innovative ideas to drive top and bottom line, testing, learning and refining and then operationalizing them
Baseline problem analysis and solving skills
Good networking, marketing and teaming skills
Relationship Management
Experience:
Minimum of three (3) years relevant experience in Retail Sales or Business Analysis within the downstream Oil & Gas sector. Technical experience is a bonus too.
SENIOR STATION MANAGER
JOB SUMMARY
The role is responsible for coordinating sales area operations with a view to improving financial performance and retail station service quality to grow the retail and B2B networks in assigned geography.
He/She will oversee the operations of Station Managers, coordinate business development and marketing activities as well as manage stakeholder relationships and conflicts.
The SSM will also be required to perform financial audits, carry out on-the-spot training and coaching as well as all other functions as may be assigned by the Business Optimization Officer. In addition, the SSM will execute actions towards deepening organizational understanding of competitor activities and maintain a steady pipeline of qualified and motivated workforce to enhance succession planning for his/her territory.
Amongst other KPIs, role will be assessed on percentage increase in retail and B2B sales, active customer database, percentage increase in size of customer wallet enjoyed by Enyo Retail and consistent achievement of budget margins on all products sold by the organization.
Holder must display and cascade core values that are consistent with the standards of the business.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Sales Planning and Operations:
Execute all initiatives for accomplishment of marketing goals.
Effective territory supervision to consistently attain desired financial and qualitative results at retail, NFR and B2B points of sale.
Consistent provision of intelligence for expansion of retail footprint and growth of B2B portfolio to grow the company’s market share.
Standards and Control:
Effectively manage station managers and all other personnel to ensure full compliance with all policies, procedures and programs for effective station management.
Ensure the highest standards are maintained at retail stations to enhance customer service experience across territory
Data Management:
Maintain data integrity on SBR/EE to ensure sales, inventory and P&L monitoring to boost performance and reduce financial loss.
Ensure robust and consistently reliable back office as it pertains to personnel records, business reporting and intelligence, financial reconciliation and audits etc.
People Management:
Coordinate succession planning and personnel development activities and provide relevant feedback to HQ on personnel motivation.
Stakeholder Management:
Ensure proper stakeholder management to increase goodwill and minimize the company’s exposure Protects company’s corporate image and reputation by maintaining product, service and environmental integrity
REQUIREMENTS
Education:
Minimum Higher National Diploma (HND) or its equivalent
Knowledge Requirement:
Relationship and Stakeholder Management
People Management
Excellent Verbal & Written Communication
Proficient use of MS word, PowerPoint and Excel
Good appreciation of local industry dynamics
Experience:
Minimum of 5-7 years relevant work experience
TO APPLY
Click Job Title below:
NETWORK INCUBATION LEAD
https://careers.enyoretail.com/enyo/?!=vacancy.view@49
SPECIALTIES MARKETING OFFICER
https://careers.enyoretail.com/enyo/?!=vacancy.view@47
KEY ACCOUNTS OFFICER
https://careers.enyoretail.com/enyo/?!=vacancy.view@46
NFR OFFICER
https://careers.enyoretail.com/enyo/?!=vacancy.view@48
SENIOR STATION MANAGER
https://careers.enyoretail.com/enyo/?!=vacancy.view@50
DUE DATE: 31 December, 2018
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