Cummins West Africa Limited is expanding its operations in Nigeria and it urgently requires competent, brilliant and results orientated persons to fill the positions below in Port Harcourt location:
Position: Service Team Leader
Responsibilities
Ability to motivate and manage a team and work with a sense of urgency in providing excellent service to our clients and customers.
Collaborate with members of the Sales Force to recognize potential sales opportunities as well “as to ensure the maintenance and further penetration of current business relationships
Develop and implement strategic business plans to efficiently manage team and team territory and to ensure the continued growth of the business.
Work to ensure team objectives are met and look for ways to further streamline policies, procedures, and ultimately increase the level of quality and customer service produced by the group.
Motivate and manage the service team, monitoring the day-to-day operations to ensure workload is evenly distributed throughout the team.
To monitor the changing needs of the service, liaising with internal and external customers to (identify areas for improvement and make recommendations for service improvement and implementing those improvements to the satisfaction of internal and external customers.
Requirements
Candidate must possess HND, B.Sc or B.Tech.in Mechanical /Electrical Electronics Engineer.
Candidates who can drive will be given preference.
Experience/Skills
Minimum of 5 years service experience
Excellent verbal communication, listening, feedback, delegation, fostering teamwork and multi-tasking skills
Experience of Cummins engines or generators is essential
Excellent customer relationship management.
Ability to work under pressure and meet tight deadlines.
Position: Marine Service Engineer
Responsibilities
Ability to accurately carry out fault diagnostics and repairs to Cummins engines and Generator sets in marine applications
Troubleshoot electrical/electronic installation and service issues
Complete repairs within target times and without rework following all published procedures and policies.
Respond to marine customer inquiries concerning engine installation.
Effective coordination/supervision of Service personnel or teams, to ensure all Service and Customer requirements are met.
Provide Technical Support to relevant staff, customers and dealers as required.
Undertakes training in line with skill requirements (some training maybe completed overseas)
Ensure Cummins, marine customer HSE standards are met enforced at all times on both Cummins customer sites.
Requirements
Applicant must have B.Sc Mechanical Eng, B.Sc Electrical/Electronics, Marine Engineering, Naval Architecture, or equivalent experience.
Candidates who can drive will be given preference.
Experience/Skills
Candidate should have minimum of 5 years experience as a Marine Service Engineer.
Experience of Cummins engines or generators would be an advantage
Knowledge of marine application engine, engine systems, electronic controls, trouble shooting and repair process,
Ability to work under pressure, meet tight deadlines and must be flexible
Method of Application:
Interested applicants should send their type written applications, comprehensive curriculum vitae, photocopies of credentials and 2x most recent passport photographs on or before 9th June, 2011 to:
The Group Human Resources Manager
AG Leventis (Nig.) Plc
Iddo House, Iddo,
P.O.Box 159,
Lagos.
Email CV (Microsoft word format) to: vacancies@agleventis.com . Only shortlisted candidates will be contacted. All positions are based in Port Harcourt
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