Position: Operations Control Centre Managers
The Operations Control Centre Managers should be responsible for flight planning, control and supervision of operations schedule to ensure effective, efficient and timely flight operations. The post holder shall maintain close cooperation with other business partners in and outside the airline e.g. maintenance dept, crew rostering, station managers, finance, etc. Handling agents, station managers, airport services.
Principal Responsibilities:
- Makes sure that the OCC remains at all time the center of communication and coordination for actual flight operations.
- Respond to flight irregularities by initiating the rescheduling at short notice of new crew members, recruiting and take whatever action is needed to continue the safe operation and to regain the schedule of flights.
- Ensure that all network standards procedures are followed as well as government and airline regulations.
- General supervision of OCC personnel on duty and ensure discipline is upheld in the office.
- Ensure a 24-72hrs flying programme is planned in collaboration with crewing and ensure Arik Air weekly flying programme is covered.
Candidate specification
- A good university degree in any numerated field
- FAA Flight Dispatch License and other relevant certifications.
- Minimum of 6yrs experience, 2 of which should be managerial level
- Possess excellent Technical Skills of medium/large sized airline operations control and management.
- proven planning and analytical skills for anticipation and prioritization.
- Candidates should be one that possess good leadership and interpersonal relationship skills.
Position: Regional Operations Manager
The job holder shall oversee and coordinate all ground operations activities in all the stations under his/her jurisdiction. the successful candidate in concert with the station managers shall ensure safety, punctuality and efficiency at all ground handling of aircraft and passengers. Ensuring that all airport activities are in accordance with standard operating policies.
Principal responsibilities
- Ground operations and general administration and supervision
- Participate in ground handling contracts, personnel recruitment and oversee the optimal utilization of resources.
- Motivate, coach and lead all ground operations force to meet targets.
- Maintain good relations with local airport authorities,government officials and other airlines.
Candidate Specification
- A good university degree in any discipline.
- Higher qualifications would be an added advantage
- Minimum of 6yrs airline management experience in similar capacity
- Candidates should have engaged in new stations startups and management.
- Must have strong customer care service skills
- must be ready to develop good working relations with mangers and other key personnel in business.
- technical expertise knowledge, skills and winning attitude
- ready to work under pressure
- willing to travel and relocate at short notice
- an excellent communicator with people of all ages and culture and social skills
- advanced computer skills in outlook, word, excel and PowerPoint.
Position: Station Managers
Shall ensure on time performance on all passengers, cargo and aircraft activities and coordinate all the airport activities to ensure the highest standard of service is rendered to passengers and customers of the airline with safety being the top priority.
Principal responsibilities
- Oversee all aspects of the airport operations to ensure a safe, efficient and smooth operation.
- Be directly responsible for the station operations and coordinate all functions to ensure superior customer service, operational, integrity and positive employee relations.
- Be directly responsible for the station Agents.(Customer Service/Ramp)
- Ensure compliance with all of Arik Air’s GOM, load manuals and other documents.
- Generally ensure on time performance of all passengers, cargo and aircraft activities.
- Coordinate all the airport activities to ensure the highest standards of service are rendered to passengers and customer of the airlines with safety being the top priority.
Candidate Specification
- The successful candidate must have strong customer service skills
- Ability to develop working partnerships with all departments and other airlines at the station
- technical expertise, mastery of job related knowledge, skills and abilities.
- University degree in any discipline
- 5 years hands on experience in similar capacity.
- Ready to work under pressure with minim um supervision
- Willing to travel at short notices.
Method of Application
Interested and qualified candidates in any of the above positions should forward their current cvs to: hr@arikair.com with the position applied for as the subject title. All applications should be submitted not later than 9th November, 2010
Only shorlisted candidate will be contacted
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