Jumia is the largest e-commerce
mall in Africa with over 100,000 unique visitors a day, buying
everything from Fashion to Phones.Founded in 2012 in Nigeria,
Jumia’s mission is to revolutionize the concept of shopping by
providing customers with the best online shopping
experience.
Jumia is part of Africa Internet
Group, a leading global incubator of startups specialised in
e-commerce. Africa Internet Group is
Africa’s leading internet firm, with already over 3,000
employees in over 20 African countries and huge successes such
as Jumia.com,Kaymu.com, Hellofood.com, Lamudi.com, Carmudi.com
and Jovago.com. It is led by top talented leaders offering a
great mix of local and international talents and is backed
by MTN, Millicom and Rocket
Internet.
Africa is one of the fastest growing economies in the
world, offering excellent opportunities in a vibrant and
booming environment. Its economic growth has enabled innovative
businesses to flourish and this is where Africa
Internet Group steps in.
We are currently looking
for talented people to join our team and embark on an exciting
journey in the core of marketing and entrepreneurship.
Position: Sales Area Supervisor
Introduction to Role
Supervises and coordinates the daily activities of sales
representatives engaged in promoting and selling a product by
phone or mail. Recommends changes to current sales techniques
or procedures based on team performance and new selling
techniques. May require a bachelor’s degree in business with at
least 5 years of experience in sales. Familiar with a variety
of the field’s concepts, practices, and procedures. Relies on
experience and judgment to plan and accomplish goals. Performs
a variety of tasks. Leads and directs the work of others. A
wide degree of creativity and latitude is expected.
This role is available to candidates
in Ibadan and Lagos
Responsibilities
Accountable for developing and following up on various
methodologies for achieving sales goals within a specific
geographic area.
Reviews performance data to identify trends and
opportunities for performance. improvement; Presents findings
and recommendations to senior management.
Collaborates with sales captains and agents to address
sales issues.
Must meet weekly and monthly sales targets.
Communicate effectively and quickly with captains,
agents, recruitment/training, business intelligence, and
order fulfilment teams so as to drive sales results.
Develop working relations with personnel at various
levels in order to communicate promotions product
availability, logistics issues, product specifications, and
pricing issues as needed.
Responsible for partnering with Recruitment and
Training Team in identifying, designing, and delivering
training solutions that drive recruitment and increase skills
and competencies for the sales organisation.
Maintain current knowledge of Jumia’s products,
processes and customer service procedures so as to prepare
for and conduct training that will increase
sales.
Conduct ongoing assessment of training needs and
effectiveness through surveys, feedback from agents,
observing sales encounters, studying sales results reports,
and conferring with captains and agents.
Manage and become involved in agent matters so as to
maintain outstanding agent relationships.
Work with sales agents and captains who seek one-on-one
assistance in developing their business.
Qualifications candidates should
have:
Bachelor’s degree in Business Management or related
field
2+ years related management experience
Attention to detail and follow up skills.
Ability to understand the dynamics of the retail/FMCG
and ecommerce industry
Excellent communication skills; strong oral and
written language skills.
Must have a solid understanding of fact based
selling.
Ability to travel up to 50% of the time.
Knowledge and experience with Microsoft Office
software
How to Apply