PFL is an international education consultancy with global presence in Asia, Africa, America, Australia, Dubai and Canada and the UK and operating in Nigeria since 1997. We represent the interest of several institutions in Australia, Canada, Dubai, New Zealand, USA and United Kingdom.
We are currently recruiting to fill the position of:
SENIOR RECRUITMENT OFFICER
JOB PURPOSE
Representing Specific PFL partner institution within PFL offices and providing effective counselling on applications and visas to all registered students in order to get them to their study destination (UK, Canada, USA, Australia, New-Zealand & Dubai)
CORE WORKING RELATIONSHIPS:
Front Desk Officers, In-house Reps, Senior Recruitment Officers, Branch Managers, Telesales Sales Team, Events Coordinator, Central Accounts , Conversion Manager, Sales & Business Manager, Operations Manager
ACCOUNTABILITIES
Provide appropriate counselling to prospective applicants on suitable courses and study options at the University/College they represent and other PFL partner institutions
Essentially sell programmes and represent the best interest of the partner institution in Nigeria
Provide a comprehensive support service to applicants during the application and placement process
Assist with developing new strategic recruitment activities through consultation with the Company and the partner institution s/he represents
Liaise with other branches within the Company to provide a region-wide service for the University
Achieve agreed targets for each intake
Provide timely and accurate updates to the Company and University regarding student recruitment activities.
Assist University delegates on recruitment visits
Marketing and Promoting all PFL institutions across all divisions to prospective students
Conversion of all prospective clients – ensuring clients register
Provide overall excellent service to all clients
Send details of unregistered enquirers to the Telesales team for support follow up and conversion
Maintain full update on all PFL partner institutions regarding courses, materials and procedures
Update and provide weekly reports to the Branch Manager and Operations Manager on student status, application, enquiries and registrations
Provide full visa counselling guidance for registered applicants
Inform Branch Manager of any delay regarding applications from different universities
Any other related task that may be assigned
ROLE REQUIREMENTS
Experience and Qualifications:
Undergraduate degree or able to demonstrate the level of key skills required at degree level – essential
Considerable experience in a customer facing role – essential
Experience in an administrative role – essential
Experience of working in international education – desirable
Marketing experience – desirable
SKILLS AND KNOWLEDGE
Excellent verbal and written communication skills – essential
Proficient in basic use of Microsoft Office suite – essential
Knowledge of basic marketing principles – desirable
Knowledge of international higher education – desirable
PERSONAL QUALITIES:
Well-presented and professional demeanor
Flexible and positive attitude
Organised and methodical
Excellent interpersonal skills
HUMAN RESOURCE MANAGER
JOB PURPOSE
To give support service to PFL Nigeria on all HR issues
Core Working Relationships
Operations Manager, Admin/CRM Manager, Branch Managers, Central Accounts Officer, BDM, CSM, Sales & Recruitment Manager
KEY AREAS OF RESPONSIBILITY
Ensures accurate job descriptions are in place
Provide guidance in conducting annual performance appraisals
Identify training gaps and development opportunities
Organize necessary staff training sessions, workshops and related activities
Provide answers and basic counselling to employees’ questions and workplace challenges
Provide advice and assistance on manpower development plans
Facilitate employee induction
Carry out job designs and recruitment activities
HR manual and allied policies reviews and implementation
Ensures reference checks are conducted on all new employees
Prepare, develop and implement compliance procedures
Conduct exit interviews
Responsible for ensuring the corporate website is up to date with current jobs
Ensure recruitment checklists are maintained and continually improved
Ensure creation of personnel files for all new employees and ensure that all documentation is present and completed.
Collate, input and advise on all relevant information relating to payroll on a monthly basis
Execute disciplinary procedures and enforce all PFL operational policies
Carry out operational oversight functions for assigned PFL branch offices
All other activities as assigned by the Country Director
ROLE REQUIREMENTS
Experience and Qualifications:
Undergraduate degree – essential
Minimum of 5 years experience in an HR/Administrative role – essential
Experience of Human Resources administration – essential
KNOWLEDGE
Possession of Proficient knowledge in:
Human resources management
JOB DESCRIPTIONS:
Performance review methods and techniques
Staff training, development and recognition
delegation
Mentoring and coaching
An understanding of relevant legislation, policies and procedures
An understanding of the northern cultural and political environment, and an understanding of land claims and self-government
Required Skill Set
Candidate must demonstrate the following skills:
Supervisory skills
Team building skills
Problem solving skills
Basic counselling skills
Negotiations skills
Effective verbal and listening communications skills
Computer skills including the ability to operate spread sheets and word processing programs at a highly proficient level
Effective written communications skills including the ability to prepare reports, proposals,policies and procedures
Effective public relations and public speaking skills
Research and program development skills
Stress management skills
Interviewing skills
Time management skills
PERSONAL QUALITIES:
Approachable and confident
Flexible and positive attitude
Organised and methodical
Good interpersonal skills
TO APPLY
Interested and qualified candidates should forward all their applications to: events@preparationforlife.com
DUE DATE: 24 June, 2015